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My scanner will not scan but the printer prints

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  • William Nabaza
    William Nabaza May 11, 2010

    what scanner software are you using?

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Go to hp's official site and see the customer support on hp all in one printer/scanner

Posted on Oct 21, 2008

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  • 154 Answers

Get the scanner serviced by the company itself
no other way

Posted on Oct 21, 2008

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1 Answer

Downloaded printer and scanner drivers and can print but not scan.


Start the Windows FAX and SCAN wizard.

It should recognize the scanner.

Mar 13, 2014 | HP LaserJet Printers & Copiers

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How do you stop a test page from printing every time the printer is turned on?


Welcome to FixYa!

Here's how to stop the unwanted print out of test pages.

1. Let the printer print the test page.
2. Place the printed test page in the scanner face down and wait for 10 seconds.
3. Press the scan button of the printer to scan the printed test page.
Make sure that the printer scanned the document properly.

That's it. Every time you install a new cartridge, the printer aligns the print cartridge as well as testing/aligning the scanner.

Note: Try to look at the top of the test page, it should have instructions to place it in the scanner.

I hope that this will help.
Thank you for using FixYa.
Jas247

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How can I use scanner on my printer? my printer says it is a printer, scanner and copier. I do not know how to use the scanner. I put a print under the lid, pressed scanner, but where is the picture/print?...


You need to install the software that came with the printer. Then in the HP program group there will be a number of programs, one of which will allow you to scan. Try all the programs if you do not know which one to use (on my printer I have to use the HP Solution centre program).

Mar 02, 2011 | HP PSC 2175 All-In-One InkJet Printer

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How to scan picture into computer


Follow these steps :
1.1
Open the software program that came from your scanner.
2.2
Lift the lid of your scanner, place photo on scanner bed and close the lid.
3.3
Press the "Scan" button on the scanner or in your scanner software program.
4.4
Preview the scanned photo on your computer screen and check that the borders are straight and even. Rescan the photo if you make changes.
5.5
Load photo paper into your photo printer.
6.6
Press "Print" on your computer screen where your scanned picture is showing. If "Print" is not an option, save your photo to a specific folder and open it. When it's open you should have the option to "Print.

Oct 29, 2010 | Dell 924 All-in-One InkJet Printer

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I have an hp 3150 all in one printer. Every time I turn it on to print a document it prints a test page. I am out of color ink so it doesn't print the additional numbers and lines to align the printer. I...


I know your problem and i want to know that have you changed or refill your cartridge?.

if yes
place one plain paper in the tray.
it will print the test paper
print it and place it on the scanner with the printed side down.
press the scan button from the printer
printer will blink the light for some time and stop blinking
now it didn't print test print every time you print

thanks

Jun 26, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Alignment page prints every time printer is turned on. HP1315 on Windows Vista Home Premium.


Take the test page ( also called : alighnment page ) that always prints when you switch on the printer and place it face down in the scanner.

Then press the scan button on the printer itself.
(this is the button at the bottom of all the buttons on the printer/scanner.)

Make sure that the printer scans the test page.
( sometimes you press the butoon and it doesn't scan )
( it makes a scanning noise when scanning succesfully )


Then it will stop printing the test page ( alignment page ) ever again.

Sep 18, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Printer works scanner does not


Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Scanner:
Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks!

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PSC 1401 will print but it will not scan

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My printor hp 4355 all in one to scanner unit A 4 document scan to scanner and output print is micro size copy and scanner speed to very fast to scan


my printor hp 4355 all in one to scanner unit A 4 document scan to scanner and output print is micro size copy and scanner speed to very fast to scan your sugget for my printor problam quiqly for mail to my id thanks chetan

Jan 07, 2009 | HP Officejet 4355 All-In-One InkJet...

1 Answer

HELP!!


First off, I'm not too sure if that Printer is a color printer. Its a color scanner yes, but i don't think is a Color Laser Printer! Secondly, can you explain in more detail what kind of scanning and printing issues you have witht the printer? Prints unclear as in blurry or too light? are u having trouble installing the scanner or is it not scanning the images correctly? regards babb

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