Question about Operating Systems
This problem above happened around 6 months ago when taking photo software off the computer via add and remove programs and found afterwards that the two CD drives didnot fuction and had esclamation marks next to the drives in the device manager.I searched the web for a fix and this to was to run REGEDIT & find the file name(4D36E965-E325-11CE-BFC1-08002BE10318)and open this file and deleted the upper & lower filters.Then went back into device manager to search for a drivers on the C/drive which then loaded ok and both drives were back to normal.But for some odd reason these have become un-initialised again.I cannot repeat the abve fix as this file starting 4D36 doesnot exist anymore.Can you help.Thanks Phil
Use system restore option to restore your pc back to some previous date where its working fine
Posted on Oct 21, 2008
Tips for a great answer:
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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