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Both DVD/CD drives not initialising and raising code 37 problem.

This problem above happened around 6 months ago when taking photo software off the computer via add and remove programs and found afterwards that the two CD drives didnot fuction and had esclamation marks next to the drives in the device manager.I searched the web for a fix and this to was to run REGEDIT & find the file name(4D36E965-E325-11CE-BFC1-08002BE10318)and open this file and deleted the upper & lower filters.Then went back into device manager to search for a drivers on the C/drive which then loaded ok and both drives were back to normal.But for some odd reason these have become un-initialised again.I cannot repeat the abve fix as this file starting 4D36 doesnot exist anymore.Can you help.Thanks Phil

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Use system restore option to restore your pc back to some previous date where its working fine

Posted on Oct 21, 2008

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How to fix cd/dvd rom error code 39


SOLUTION -
Step 1 - Go to "START MENU" and oper "RUN" and type regedit and hit the enter key

Step 2 - Take registry backup (Registry Backup is must, incase something wrong happens then previous settings can be rever back)

Step 3 - Nowgo to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet >Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318}

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