My HP Deskjet 3550 printer is not loading paper when I try the Print Test Page or other print commands from Windows.
How do I issue a Self Test from the Printer directly other than from Windows - since I don't see any response from the printer when I press and release the ON/OFF button for some time - commonly done on HP Printers.
I only see the light blink for some time and then either be ON or OFF
Pls let me know what could be the issue before I send it to the service center
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make sure that u ink in the cartridges, u did not mention which operating system, if u r using xp then click on start go to controlpanel , and controlpanel click on printer and faxes and if u r using vista or windos 7 click on start go to controlpanel , and controlpanel click on printer, 1.under printer icon u can there would b a tab "add a printer" 2.u will get a new window select "add a local printer" click on next 3.select the port usb virtual 001 for usb connection and select lpt 1 for wireless, click on next 4.on the next page on the left hand side select HP and on the right hand side select deskjet 990c printer 5.and know that u r not using this printer 6.click next use this printer as a default one 7.it will give u an option to print a test page 8.click on "no" and hit next 9.now try to print and check
In most cases this is caused by a faulty driver or a broken printer cable. Please try to print an internal test page to ensure the printer itself is working properly, then replace the cable and ensure the driver is pointing to the right port if the internal test page prints properly. Also you could try to print the driver's test page (driver properties > Print test page > answer "Yes" anyway, since answering "No" only produces a bunch of suggestions that won't help you solve the problem!). If this works, the problem resides somewhere between the driver and the application(s) you're trying to print from.