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Im running win. vista home premium and try to install creative zen v plus (2GB) and computer is not recognizing the device -- i keep getting a MTP device failure.

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  • 213 Answers

Go to my computer> properties>hardware > device manager >USB>right click on it> update driver>
then1 
1.yes this time only> next 2.choose advanced option>next 3don't search i"ll update from........>next4.click on show campatible> next> next 5. now it updated then restart you computer 

your problem will now soved 


golu_fixya

Posted on Oct 21, 2008

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My Laptop won't read my Creative 2GB Player


Try to use another USB cord maybe the cord you use is faulty already so try to use another. Use also the other USB port.

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My creative software for Zen Sleek Photo won't load on Vista


Vista by default will support the Zen Sleek Photo as an MTP device, which means that Windows Media Player will recognize it as well as Explorer.

You can use WMP to sync music to it, and Explorer to drag/drop photos to it.

Apr 01, 2009 | Creative Labs ZEN SLEEK MP3 Player

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Creative zen v plus


i had the same problem but solved it, it seems that the usb driver does not always install with the software installation so you must install using the DEVICE MANAGER make sure first your mp3 player is connected, so ( copy & paste) your software to desktop, then go to CONTROL PANEL, then SYSTEM, then HARDWARE then DEVICE MANAGER, in device manager you should see ( zen v plus ) with a yellow question mark above it, which means the drivers are missing, click onto that and follow instructions to install the drivers which you will find in the software you have pasted to desktop. good luck, tony spain

Mar 22, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recogniton problems


Get the Vista compat software. If you already have:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Mar 10, 2008 | Creative Labs ZEN V Plus MP3 Player

6 Answers

Creative zen sleek photo not recognized by win xp


I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.

1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.
http://wp.randyr.net/windows-xp/creative-zen-sleek-photo.html

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.

----

1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and select "Properties". Go to the "Hardware" tab, then click "Device Manager").
3. Locate the entry for "Creative Zen Sleek" in your device list. It should appear either under "Sound, video, and game controllers" or under "USB Devices". Once you locate the entry, uninstall it.
4. Unplug your Sleek and wait a few seconds.
5. Plug your Sleek back in and allow the "new Hardware Wizard" to identify and install the drivers for it.

Mar 01, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

Computer doesn't recognize device is plugged in.


Hi,
try aa different USB Port if your computer Has One.
Turn the power On The MPEG Player on and off when it,s Connected.
If this does,nt help.
Replace your USB lead, it is possibly broken internally, or player fault.
Mike @ Compurepair.

Feb 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zEn...


you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loaded



http://us.creative.com/support/downloads/

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.


Jan 24, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen V Plus is not recognized in Wins Xp Pro


· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.

Aug 21, 2007 | Creative Labs ZEN V Plus MP3 Player

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