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Description: The reading of the fixing roller life counter has reached its upper limit Remedy: Turn off the main power, and replace the fixing roller or the fixing assembly; then, set '0' to the following in service mode: COPIER>COUNTER>MISC>FX-UPRL.
E000 0000 Fixing temperature abnormal rise E001 0000 Fixing unit temperature rise detection (by main thermistor) 0001 Fixing unit temperature rise detection (by sub thermistor) E002 0000 Fixing unit temperature insufficient rise E003 0000 Low fixing temperature detection after standby (by main thermistor) 0001 Low fixing temperature detection after standby (by sub thermistor) E007 0000 Fixing film rotation error E010 0000 Main motor rotation error E019 0001 Waste toner full detection 0002 Waster toner full detection sensor failure E052 0000 Duplex unit connection error E100 0000 BD cycle out of range E196 0001 Error on writing and readout ROM of image processor PCB (main ROM). 0002 Error on writing and readout ROM of image processor PCB (option ROM). E197 0000 Erroneous communication with printer engine E261 0000 Zero-cross signal error E500 0001 Finisher communication error E520 0000 Offset error E531 0000 Stapling error E540 0001 Paper surface not detected (standard tray) 0002 Not moved within the specified time (standard tray) 0003 Sensor not reached within 3 seconds (standard tray) 0005 Encoder clock failure (standard tray) E542 0001 Paper surface not detected (optional tray) 0002 Not moved within the specified time (optional tray) 0003 Sensor not reached within 3 seconds (optional tray) 0005 Encoder clock failure (optional tray) E575 0000 Stack delivery error E584 0000 Shutter failure E716 0000 Erroneous communication with optional cassette E719 0000 Erroneous communication with card reader (serial communication) 0002 Erroneous communication with coin vender (serial communication) E730 0000 Inside error of the image processor PCB (PDL system error) E733 0000 Erroneous communication between controller and printer E736 0000 CCU communication error E739 0000 Erroneous communication between controller and network board E744 0001 Language file/boot ROM/USB memory error 0002 0003 0004 E805 0000 Fan failure E808 0000 Fixing drive circuit failure
the cause of error is the fixing heater/s is not functioning well .Try this press asterisk with the head then 2 and 8 simultaneously then same asterisk with head. The lcd display will change Pres the ff: COPIER>Function>Clear>Err > ok .to reset fixing error .Switch power off and on the machine.If the Error return, you have to call the canon service agent to check your fixing/fusing unit and its components
Okay, to be of real help you have to reset the error in service mode as the officetech1 said. To do this you need to press the head key (the head with the star inside) then 2+8 together and then the head key again. This will get you into service mode. Then select 'COPIER' then 'FUNCTION' then 'CLEAR' then select 'ERROR' or 'ERR' press 'OK' then switch the machine off and on again. This may get it working for a while or a long time. But if not, you will need a fixing film unit to remedy the problem.