Question about Trend Micro Antivirus 2008 for PC (733199435772)

1 Answer

Virus scan starts but never gets beyond 0%

My father-in-law has Trend Micro Antivirus 2007 (which he renewed in April instead of buying 2008, but 2007 wasnt an option for a product on here) on his computer. He's almost completely computer illiterate and relies on my husband and I for most technical stuff. Recently he left me a msg saying he was having trouble with the virus scan. When you click 'scan now', a separate window comes up like normal and supposedly it starts scanning. However nothing ever comes up where it usually shows the current file being scanned, and the progress bar never gets past 0%. The elapsed time timer keeps on though. I left it on today for over 4 hours and still got nowhere. When you click the stop button that's sposed to stop it, nothing happens, and eventually you have to force it to close using the task manager if you want out of it. Anyone have any ideas?


Btw, if it helps he also has Spysweeper for spyware, and that works just fine.

Posted by on

  • jchssr Nov 26, 2008

    The Trend Micro Antivirus has been scanning all day and does nothing.

    We need to scan and complete as it should. What do I do?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,901 Answers

First thing you can try is to disable/shut down the Spysweeper and then try scanning with TMA.

If that still doesn't work, I would uninstall the Spy sweeper and try scanning with TMA.

If that still doesn't work, uninstall TMA, and then reinstall the TMA.

Most A/V do a scan during installation. Watch to see if it works.

After reinstalling the TMA, make sure you run its update program (if it didn't during installation) and then run another scan.

Posted on Oct 21, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

Tip

How to disable/enable email scanning in Trend Micro AntiVirus plus AntiSpyware


1.Open the Trend Micro AntiVirus plus AntiSpyware main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro AntiVirus plus AntiSpyware > Trend Micro AntiVirus plus AntiSpyware.

83b12ad.gif


Double-click the Trend Micro AntiVirus plus AntiSpyware icon on the lower right corner of your screen.


f6cba2c.gif

2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings.

79c339f.gif


3.Under Check for the following threats section, put a checkmark in the checkboxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the checkmarks.


caf0c8b.gif

4.Click OK to save your settings.

5.Close the Trend Micro AntiVirus plus AntiSpyware main console.

on Mar 07, 2010 | Trend Micro Antivirus + Antispyware 2009...

Tip

How to disable/enable email scanning in Trend micro antivirus


By default, the incoming and outgoing mail scan functions are enabled in Trend Micro Internet Security. To enable or disable mail scanning, do the following:

For Trend Micro Internet Security Pro 2009 and Trend Micro Internet Security 2009 and Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008

1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

1038b52.gif

OR Double-click the Trend Micro Internet Security icon on the lower right
corner of your screen.

f10bdbb.gif

2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

a1c1630.gif


3.Under Check for the following threats section, put a check mark in the check boxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the check marks.

6d5b000.gif

4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.

on Mar 02, 2010 | Trend Micro PC-cillin Internet Security...

2 Answers

My micro tren anti virus is expired..how can i find a new serial number?


you will need to purchase a new key from trend micro or download a free antivirus such as avg antivirus

Jan 01, 2011 | Computers & Internet

2 Answers

Trend micro pc-cillin 2002 license key


Hi.

To start trend micro pc-cillin is not a free software. Free license keys distributed with motherboards are only valid for one year from installation.

Renewal is not free and must be purchased from Trend Micro, see:Antivirus, Anti-Spam and Internet Security Software - Trend Micro USA

Additionally the 2002 version of PC Cilling is outdated, rather than installing an old version and downloading updates, better installing a newer antivirus.

Here free antivirus:

Avira AntiVir Personal - FREE Antivirus

AVG Free - Antivirus Download | Free Software

Jul 31, 2010 | Trend Micro PC-cillin 2002...

2 Answers

Trend micro wont open


Try uninstalling it and when its uninstalled, try installing it again.

May 16, 2009 | Trend Micro AntiVirus plus AntiSpyware...

2 Answers

Trend micro slowing my computer down


Hi,
Unistall the software in safe mode and try to install it again.
Thanks!!! PREM

Mar 12, 2009 | Trend Micro AntiVirus plus AntiSpyware...

2 Answers

Trend Micro Antivirus/Vista Antivirus 2008


Hello there.

Unfortunately you have been infected, by the software called "Vista Antivirus 2008". What this software does is infect you, then prompt you to pay to remove the infection that it installed. So it is a scam.

What i would recommend is use the uninstall instructions from here http://www.windowsvistaplace.com/xp-antivirus-2008-removal-instructions-xp-antivirus-2008/spyware-removal

This will remove the infection (and others) from your system.

Once you have completed the steps, be sure to try an online scanner such as housecall here http://housecall.trendmicro.com/
This will not conflict with your already-installed Trend Micro software, it mearly runs through your web browser.

On that note, Internet Explorer is not very safe for browsing the Internet with, i would recommend either Firefox or Opera for a safer/better browsing experience.

Hope this helps.

Jul 14, 2008 | Computers & Internet

1 Answer

Virus protection


Seems 2008 Trend Micro has all the protection..
The features of it say that it has antivirus, firewall, anti spyware and all of it..
So you don really have to worry abt having another seperate anti virus or antispyware.

Apr 12, 2008 | TREND Micro VirusWall 1200 (GGNF0001)...

Not finding what you are looking for?
Trend Micro Antivirus 2008 for PC (733199435772) Logo

Related Topics:

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top Trend Micro Computers & Internet Experts

Gareth Cockram
Gareth Cockram

Level 3 Expert

661 Answers

John Anderson
John Anderson

Level 2 Expert

310 Answers

Computer Links

Level 3 Expert

2385 Answers

Are you a Trend Micro Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...