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I had spoken to a tech earlier today concerning my HP color laser jet 2600n. The conf. #is 4TAOVRBCXFO1. My printer will not print any of my documents. It also will not print any of my e-mail messages. We thought we had it fixed, but apparently not.

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  • edmarge240 Oct 21, 2008

    I have done everything they have told me. I downloaded to drivers, and firmware, I have rebooted after using installation disk, and I still have the problem of not printing.

    I need help.

    thanks, Ed

  • edmarge240 Oct 21, 2008

    I have reset printer, and reinstalled the program for my color laserjet printer, but the problem still exists. I appears to me the printer is not communicating with the pc.

    I still have the problem.


  • Puneet Jain
    Puneet Jain May 11, 2010

    Is the printer rolling when you power on. Have you try to reset the printer yet?

    Let me know if any error message displaying on Printer or PC.



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If it is not warming up on power on may be the motor or belt driving motor fails to run or worn out.
Find out if you can diagnose it internally, or better to call a service engineer to diagnose it manually.

Posted on Oct 21, 2008

  • Puneet Jain
    Puneet Jain Oct 22, 2008

    If it is a USB printer, try another USB port and also check the system bios to see if the USB ports are enabled. They should be by default. You can also look to see in the system icon in Control Panel\deviceManager for drivers to see if you printer was detected by the operating system.  

    And if it a parallel port, may be the port is not detecting. 

    Check that the print spooler service is active using Task Manager and look for a process called spoolsv.exe.



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