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Hp pavilion a720n has a black screen with cursor and won't boot

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  • chuxs Oct 21, 2008

    Yes, there is power. I can get to the BIOS.

  • chuxs Oct 21, 2008

    BIOS is detecting the harddrive. Sequence on the boot menue shows hard drive 1st, DVDRRW 2nd and cd-rom 3rd.

  • chuxs Oct 22, 2008

    It had to be stored for a few months and it worked just fine before carefully packed in origihal box. I got it out afew days ago and here we are.

  • chuxs Nov 02, 2008

    I have the hp recovery cd's but can't get the cd drive to read the cd. The hp recovery keeps taking over and tries to format the hard drive but fails.

  • compgeek09 May 11, 2010

    The bios sounds right. Did this just happen or did you just get the computer or?? Was it working fine yesterday? Sounds to me like you are going to have to format it.

  • compgeek09 May 11, 2010

    Keep me updated, and if there is data on the drive that you want before you format it, then there are ways to get it without booting into windows.

  • compgeek09 May 11, 2010

    I would look in the bios to see if it is detecting the hardrive? and what the boot sequence is? Is it booting off of the hardrive first or the CD rom? If it is detecting the hardrive, then it is probably not bad. I would try to use your recovery cd. You will lose any data on the hardrive though if you format it.

  • compgeek09 May 11, 2010

    Is there power? If there is power it sounds like the hard drive is bad. Can you get to the bios when it turns on? Could also be the boot sequence.


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Do you have a restore image or the recovery discs? If not, you might be able to contact HP and pay a small fee for them to mail you a set.

If you have a boot CD try that (i.e. a boot live CD of Knoppix or Ubuntu Linux) to see if the computer is working

Posted on Oct 21, 2008

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