Question about Dolls, Playsets & Toy Figures

2 Answers

Buterscotch poney replacement tail

I need to find a tail for hasbro butterscotch poney replace

Posted by on

  • 5 more comments 
  • tfalter Nov 02, 2008

    i need one too! have called hasbro they are not offered

  • eileen936 Jan 02, 2009

    I also need a replacement tail for Butterscotch. How can we get on?



    eileen@cruiseconceptstravel.com

  • Anonymous Jan 16, 2009

    My daugter just broke the tail right off of her Butterscotch. It's obviously a problem, why don't they have a replacement????



    shemily@netzero.net

  • par8hd2 Jan 28, 2009

    We have a Smores Pony with a tail broken off too!

  • Anonymous Mar 27, 2009

    anyone fix this???

  • Anonymous Apr 25, 2009

    My daughter sat on the tail and broke it right off!

  • Anonymous May 03, 2009

    Our tail is broken, too. Anyone contact the company?

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Had the same problem and the fix is easy. Hopefully, the tail snapped off at the base of the plastic plate on the tail. If so, go to a hardware store and buy 1 ft. of CLEAR plastic tubing with 3/16" inner diameter and 5/16" outer. Cut off a piece about 1 1/2". Now, look at the base of the tail and you should see a small screw that holds in what remains of the stub that broke. Unscrew the screw and remove what is left of the stub. KEEP THE SCREW. Now drill a small hole thru the plastic tube about 1/8" from the end. This will later be inserted into the tail and the screw will go through the holes. Next, take a hair dryer and heat the undrilled end of the tube to soften it and push it on to what is left of the broken stub inside the pony. It will be a tight fit which is what you want. You will probably need to twist the tube gently while applying firm pressure on it to make it slide over the stub. The end of the tube with the holes should be about even with the outside top of the white plastic hole and the tube holes should be level, looking at it from side to side. This makes the alignment of the screw hole to the tail correct. Now slide the tail over the end of the tube and insert the screw. I just did it today and it works good as new! If the tail is too far away from the body of the pony, carefully twist and remove the tube and shorten it. Since you bought a 1 ft. tube, you can have several trys to get it right if you cut it too short! Total cost for the tube was 21 cents. Good luck! Kip V. Tryon, NC

Posted on Jul 23, 2010

  • Millie Driggers Dec 08, 2011

    Thanks for the tip. We will try it!

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Obviously the tail breaking off IS a problem, we need one too!!!!

Posted on Jan 16, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to fix a broken tail


Call Hasbro Customer Service / Replacement Parts. Hasbro is out of stock on A LOT of stuff, especially the extras like carrots and brushes, but they may be able to send a replacement tail. If you have the tail and can see the break, it may be possible to fix, but you'll need a plastic:plastic epoxy (I can recommend). Do you have pictures? You can contact Hasbro CS directly at 1-800-327-8264 :)

Dec 01, 2011 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

Replacement battery holder


Hasbro doesn't even have FurReal ponies on their site anymore and emails don't get answered. I would call Hasbro directly from the following link and ask about the battery compartment.

http://www.hasbro.com/customer-service/phone-directory.cfm

Good luck :)

Nov 25, 2011 | Hasbro Furreal Friends Butterscotch Pony

2 Answers

My husband bought a used butterscotch pony and it was missing the right ear and the tail, where can i get a replacement?


Hi there,
I think it would be better if you can contact Hasbro so they can tell you wether the part is available as a replacement or not.
I got their phone number for you:
800-255-5516
and they also have this website where you can get all the contact information you are going to need from them:
http://www.hasbro.com/customer-service/phone-directory.cfm
Hope this helps!

Aug 07, 2011 | Hasbro Fur Real Friends Smores Pony

3 Answers

Where can I obtain a complete new tail for my butterscotch pony


Here is a printable form, from Hasbro, for replacement parts for the Butterscotch Pony: http://www.hasbro.com/customer-service/orderform.cfm?sku=76471 ...but I don't think they do replacement tails. This is their Customer Service phone number 800-255-5516.

May 04, 2011 | Hasbro Furreal Friends Butterscotch Pony

2 Answers

Where can i get replacement parts for butterscotch? bought at sam's 3 years ago Kids now really into horses and of course our pony needs a few things. battery pack, tail, brush, and carrot any help?


I have had similar problems with toys myself. Seems as if when I am sure that my boys are done with a toy and it is long forgotten- it resurfaces needing some tlc... Here is a link to get the battery pack and cover. I would also suggest checking auction sites, as I have been able to find elusive little plastic parts of helicopters there too :-) Best of luck, and looking at Butterscotch; I would love her too!
http://www.hasbro.com/customer-service/orderform.cfm?sku=76471

Mar 24, 2011 | Hasbro Furreal Friends Butterscotch Pony

3 Answers

Where can i buy a replacement halter for butterscotch pony


Go here :

http://www.hasbro.com/customer-service/replacement_parts.cfm

You can order replacement parts for your Hasbro Butterscotch Pony.

Mar 05, 2011 | Dolls, Playsets & Toy Figures

1 Answer

I need to replace an ear on my Butterscotch pony


Were you ever able to locate an ear for this horse? Hasbro doesn't sell them anymore... I need one too, so if you found a source, PLEASE SHARE!!! Best of luck!!

Sep 06, 2009 | Hasbro Furreal Friends Butterscotch Pony

Not finding what you are looking for?
Dolls, Playsets & Toy Figures Logo

Related Topics:

493 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dolls, Playsets & Toy Figures Experts

Iron
Iron

Level 3 Expert

3018 Answers

yadayada
yadayada

Level 3 Expert

60667 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

21936 Answers

Are you a Doll, Playset and Toy Figure Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...