Question about RIM BlackBerry Pearl Smartphone

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Blackberry pearl displaying error 523 reset. everythime i hit reset it just goes right back to the same error 523 reset

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  • Anonymous Nov 03, 2008

    how the hell do i fix the jvm 513 error....please help

  • Anonymous Nov 10, 2008

    523 error

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  • 13 Answers

The only thing that you can do for this error message is to reload the operating system on the blackberry. You have to have the blackberry desktop manager installed on your computer first. Once the program is installed then perform the following

To run Application Loader on your computer, follow these steps:

  1. Connect the handheld to the computer (insert the handheld in the cradle or connect directly by USB cable).
  2. Open the BlackBerry Desktop Manager.
    • Note: Click Start, Programs, BlackBerry, Desktop Manager.
  3. Verify that a pop-up window appears when the handheld is recognized.
  4. Click Application Loader if the pop-up window does not appear.
  5. Click Update Now.
    • Note: (This option only appears if new device software is available).

      blackberry pearl - pattlnk_1042007_1316-cckb988_01.jpg
  6. Click Next to open the 'Handheld Application Selection' window.
    • Each application lists (along with its file size) with a check box and an 'Action' item.
  7. Review the following information about items that appear in the 'Action' column:
    • Install: Appears when an application is not present on the handheld.
      • The application loads on the handheld.
    • Update: Appears when the application version on the handheld is older than the version available with the Application Loader tool.
      • The most recent version of the application loads on the handheld.
    • None: Appears when the application version on the handheld is the same as the version available with the Application Loader tool.
      • The application does not change on the handheld.
    • Downgrade: Appears when the application version on the handheld is more recent than the version available with the Application Loader tool.
      • The older version of the application loads on the handheld.
    • Remove: Appears when a check box is cleared beside an application and that application was already present on the handheld.
      • The application is removed from the handheld.
    • Note: For more information on a particular application, select the application, then click Details. The handheld’s standard system software is also listed in the 'Handheld Application Selection' window. The software must be loaded on the handheld. The check box cannot be cleared.


  8. Click Next.< been have selections all>
    • The 'Application Data Backup' window appears.
  9. Verify that the first option is selected by default.
    • Note: This option automatically backs up handheld applications and data. Data restores after the handheld software reloads.


  10. Click Next.
  11. Click Finish when asummary window appears.
    • The actions that occur during the loading process appear.
  12. Verify that the handheld resets.
    • Note: This process may take a few minutes.
  13. Click Close to return to the Desktop Manager.
  14. Verify that the Application Loader indicates whether or not the process is successful.
    • Note: If the loading process is not successful, verify that the handheld is connected to computer properly. Repeat the above procedure if there was a connection error.

Posted on Nov 19, 2008

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1 Answer

App 523 error reset


1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.


Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone

Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader

I got that from: http://supportforums.blackberry.com/t5/BlackBerry-Curve/App-error-523-reset/td-p/1743575

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with regards to your issue, error 523 reset means a "System process died" You'll need I would reload the entire handheld OS again.

1. Install the software from the CD (that you received with the device), or download it from the service provider (AT&T).

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A hard reset involves physically removing the battery from the smartphone and then reinserting it. To perform a hard reset, complete the following steps:1) Remove the battery cover from the back of the BlackBerry smartphone.2) Remove the battery, and then reinsert it after a few seconds.3) Replace the battery cover.
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To perform a soft reset, complete the following steps:1) Press and hold down the ALT key on the smartphone.2) While holding down the ALT key, press and hold down the right-hand CAP key.3) With both of those buttons still pressed, press the DELETE key. The display on the BlackBerry smartphone will turn off to indicate that the reset has started, and the keys can now be released.

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