Question about Philips E-Box FTR9965 DTV Receiver

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Signal from HD cable box occasionally gets scrambled/black out

The signal will either get scrambled or completely black out when a special visual effect is shown on a channel, or certain types of commercial. I tried changing HD cable box, but that was not the problem.

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Re: Signal from HD cable box occasionally gets...

I have had the same problem with Comcast and Dish Network HDTV receivers (center mode icon comes on then screen blacks out for a couple seconds - happening more often during commercials). As suggested I changed the video resolution in the set up menu of the receiver and did not experience the problem any more.

Posted on Jan 05, 2008

Re: Signal from HD cable box occasionally gets...

Try removing 1080i from your list of available video resolutions in the setup screen of the Plasma display. If you are using a HD satellite receiver, check the LEDs on the front and note if the device is slipping into 1080 mode when the probem occurs.

Posted on Dec 27, 2007

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Sounds like you have a problem with the aerial or the connection cable. Hows the signal level and quality on the other channels? You need about 80% quality and 50-80% signal level for a decent stable picture. Quality is by far the most important.

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have you checked the cables to the lmb ( dish ).... or take the dish cables out of the back of the sky box. wet your finger and put finger on to the centre and out part of the cable connector that some times works. faling that the sky box may need a factory rest or is damaged or the lmb has gone.

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My tivo HD is not broadcasting or recording in HD

As far as I know, you need the cable cards to get HD through the Tivo, because they're what does the HD decoding and output.

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Combining output from dish home distribution with ota antenna

You should have your system setup in the following manner below:

You also will only be able to receive the HD locals with a HD OTA antenna. It is possible that you will need to turn the satellite off in this room to view the OTA's effectively.

Also you should use a splitter as depicted in the picture by the red boxes to combine signals of this frequency. The blue box is the diplexer on the incoming satellite feed and the black box is the seperator that most dual tuners use. If yours does not utilize this device you will have another cable coming from the outside of the house to the back of the receiver. The location of the ports on the back of the receiver in my diagram may differ in position on your receiver so obviously connect them to the proper port. I hope this ressolves the issue and there is no need to seperaate the signal at the remote tv as it will only be a duplicate of the same signal you have connected already as OTA and the TV2 backfeed are of the same frequency range.


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1 Answer

Over air reception

Unfortunately, I'm in Australia and not familiar with New York TV transmissions, however, the reception principals are the same.

Your signals are most likely bouncing off walls etc in your apartment with several 'reflections' being picked up by your indoor antenna.

This 'multipath' reception causes errors in the digital signals.

Your receiver can correct a certain amount of errors, but if there are too many, your picture will pixelate and the sound will make loud noises and then you will lose reception altogether.

The fix for this problem is connecting to a roof-mounted antenna and signal distribution system. Most apartment buildings have one, however some only distribute cable channels.

There is a possibility of a fault with your TV, but from what you describe, it sounds like a signal issue.

Have a chat to your building manager and ask what system they use for FTA reception in your building.. perhaps there's a fault that they are not aware of.

Sorry I can't be of more help.

Good luck.

Apr 22, 2008 | TV Receivers & DVRs

1 Answer

Is it the DCT or the cable signal?

if you are getting signal of the proper strength and quality the cabling is good.the problem is the box trying to decode the signals.a lot of signals are encripted and have to be decoded by the box.if the box is not responding fast enough you will see bloches on the tv.if you see scrambled channel you are not payinfor that channel.and if you are paying for a channel and it comes up scrambled your box is not working correct.get your company to upgrade the box.

Jan 07, 2008 | Arris DCT6200 DTV Receiver

2 Answers

Picture problem

I have the EXACT same problem with my Sony SDM-P234 23" HD/computer monitor. I know it works (and it works great) with my DVico PCI card with my computer. It outputs in 480i, 480 p, 720p and 1080i with clarity on a simple indoor RCA HDTV antenna. I get the same quality (1080i) picture for the same three seconds as does lewy. I can also add that the digital coaxial output delivers 5.1 audio to my amp and it stays on even after the picture cuts out. Please help.....Comcast sendsa 'technician' out to service it and...well....did I say he's a 'technician'? He changed the box twice and says it must be my equipment. I guess its an act of God that it works with anything else.... I mean....its been checked out by a Comcast 'technician' after all.

Apr 14, 2007 | Arris DCT6200 DTV Receiver

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