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CD ROM Dissapeard

I was uninstalling a program in control panel in order to complete I had to click finish it shut my computer down for restart it restarted without my E-drive I've looked every where I can't find it the drive came installed in my computer I have a E-Machine T3646 bought new in July please help somebody thank you xxbethel

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  • xxbethel Oct 21, 2008

    I'm running windows vista h.b. I was uninstalling windows live one care I get arrow message 39 the driners corrupt I guess I can't find a driver to download my cd rom came preinstalled no driver it's a Optiarc DVD-RW AD 7200A I don't no what else to tell you I have no CD ROM so I can't reinstall PLEASE HELP if u can Thanks xxbethel

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What kind of program was uninstalled?
What Operating System (a.k.a. O.S.) are u running? Vista? XP?

Posted on Oct 21, 2008

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1 Answer

I cant see the cd-rom boot order on my boot order sequence


Can you see you cd drive in windows explorer ?
if not it might br a registry problem.
Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.

If this does not fix the problem it might be a registry problem

"you only need to do the following"

if you cant see your disk drive in windows explorer


Close all open programs
Click on Start, Run, and typeregedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Nov 27, 2013 | Compaq Evo D310v PC Desktop

3 Answers

I have cd for norton antivirus 2008 need instructions on how to do it


1. Preparing before you begin
    1-1 Make sure that your computer has the necessary system requirements.

    * Windows XP Home Edition/Professional
    * Windows Vista (32 and 64-bit) Home basic, Home Premium, Ultimate, Business, Starter Edition

    * 300 MHz or higher processor
    * 256MB RAM
    * 180MB of available hard disk space

    1-2 Remove any other antivirus programs that you currently have installed.
    To remove them, click Start > Control Panel > Add or Remove programs. In the list of current installed programs, click other antivirus or firewall programs, and then click Remove.

    1-3 Make sure that you can connect to the Internet, then close that window.

    1-4 Close all open programs on your computer.

2. Installing and activating Norton AntiVirus

2-1 Do one of the following:
If you install from a CD, insert the CD into the CD-ROM drive.
If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.

2-2 In the opening panel, click Install Norton AntiVirus.

2-3 Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

2-4 In the Installation Options panel, review the options, and then click Next.

2-5 In the Pre-Install Scan panel, click Start Scan.
The scan takes a few minutes.

2-6 In the Installation Confirmation panel, click Next.

2-7 In the Activation panel, wait for the progress bar to stop, and then click Next.

2-8 If the Norton Account panel appears, do one of the following:
* If you currently have a Norton account, complete the Sign in to an existing Norton Account section.
* If you want to create a new Norton Account, complete the Create a Norton Account section.

2-9 Click Next.

2-10 In the Norton AntiVirus Installation Complete panel, review your subscription details, and then click Finish.

2-11 In the Welcome to LiveUpdate panel, click Next to begin checking for the latest product updates.

2-12 On the next LiveUpdate panel, review the list of available updates, and then click Next to begin the updates.
This process takes a few minutes.

2-13 On the final LiveUpdate panel, click Finish.
A system scan begins automatically. When the scan is complete, the Norton AntiVirus main window opens.

Apr 20, 2008 | PC Desktops

1 Answer

On my window update i get error code 663


Click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

or click start type in event viewer press ENTER

you might be able work your way through the problem

The 633 error is a connection problem that appears every time you try to use the modem on your computer.

It states "modem is already in use" and prevents you from accessing the Internet.


This problem mostly appears when a device with incompatible drivers has conflicts with the modem driver on your computer system.


The major software that causes this error is the Palm Pilot Software.

With some simple troubleshooting steps, resolve this modem communication error.


Shut down all currently running applications and restart your computer.

Press "F8" repeatedly before Windows begins to open the Windows Advanced Options Menu.


Scroll down and select "Safe Mode." Press "Enter" to log into Windows Safe Mode.

Safe Mode is used for troubleshooting and repairing system components.


Click the Windows "Start" button and select the "Control Panel."

Double-click "Add or Remove Programs" to open the programs window.


Click "Program and Features" (Windows Vista users) and select "Uninstall a Program" to open the programs window.


Click the incompatible software (e.g., Palm Desktop and Synchronization Software) and select "Change/Remove."


Click "Yes" to confirm and uninstall the program from your computer.


Restart your computer normally to complete the process.


Hope this helps




Nov 13, 2012 | HP Pavilion A6400f Desktop PC, Refurbished

1 Answer

Computer wont reconize it


since you have not stated what your computer fails to recognize here is a guide
control panel administrive tools ,computer management ,device manager any yellow? ! question marks or red x will tell you that you need to reinstall the driver/s
to do this right click on the ? x ! select reinstall driver
if your computer came with a motherboard disk the drivers could be on it

your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty or just replace them they are probably old and faulty ?
if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Dec 28, 2010 | PC Desktops

2 Answers

Cd rom


First use the following steps:

Use the following link, scroll a little and click on Fix It

http://support.microsoft.com/kb/314060

Click Run in the File Download dialog box and follow the steps in the wizard

When completed restart the computer and check the CD/DVD drive

(you may need to run Fix It twice)


Mar 10, 2010 | HP Pavilion a305w (DM181AR) PC Desktop

3 Answers

Problem with DVD/CD ROM Driver. It wont load dvd/cd's.


BAD DVD
Windows 7
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
Back to the top
Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Windows XP
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Did this fix the problem?
Windows 7
Click Start, click Computer, and then see whether the drive is listed.
Windows Vista
Click Start, click Computer, and then see whether the drive is listed.
Windows XP
Click Start, click My Computer, and then see whether the drive is listed.
Back to the top
Is the drive listed?
If the drive is listed, try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you still cannot play or access a CD or DVD, please see the "Next steps" section.
If the drive is not listed, remove and reinstall the existing drivers.
Back to the top
Remove and reinstall drivers
If the drive is not listed, remove and reinstall the existing drivers. To do this, follow these steps:
Windows 7
Click Start, and then click Control Panel.
Click System and Security, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed
Windows Vista
Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
Windows XP
Click Start, and then click Control Panel.
Click System and Maintenance, and then click System,
On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
See if reinstalling the drivers fixed the problem.
Now try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, please see the "Next steps" section.
Back to the top
Next steps
If this method did not help you, you might want to use the Microsoft Customer Support Services Web site to find other solutions. Some services that the Microsoft Customer Support Services Web site provides include the following:
Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
Solution Centers: View product-specific frequently asked questions and support highlights.
Microsoft Product Support Newsgroups: Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
Other Support Options: Use the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.
If you continue to have questions after you use these Microsoft Web sites, or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:
http://support.microsoft.com/contactus
Back to the top
More information
This issue may have occurred after one of the following situations:
You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
You install or uninstall CD or DVD recording programs.
You uninstall Microsoft Digital Image.
You may see one of the following error messages:
One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.
Error message 1
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
Error message 2
A driver for this device was not required, and has been disabled (Code 32 or Code 31).
Error message 3
Your registry might be corrupted. (Code 19)
An "error code 39" error message.
A message that resembles the following appears in the notification area:
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Feb 23, 2010 | PC Desktops

1 Answer

Cleaning my files, accidentally lost drivers for my Pioneer DVD-ROM DVD-117R, also Pioneer DVD-RW DVR-104....driver 5.1.2535.0 System restore could not take me back far enough, and cannot load Recovery...


BAD DVD
Windows 7
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
Back to the top
Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Windows XP
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Did this fix the problem?
Windows 7
Click Start, click Computer, and then see whether the drive is listed.
Windows Vista
Click Start, click Computer, and then see whether the drive is listed.
Windows XP
Click Start, click My Computer, and then see whether the drive is listed.
Back to the top
Is the drive listed?
If the drive is listed, try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you still cannot play or access a CD or DVD, please see the "Next steps" section.
If the drive is not listed, remove and reinstall the existing drivers.
Back to the top
Remove and reinstall drivers
If the drive is not listed, remove and reinstall the existing drivers. To do this, follow these steps:
Windows 7
Click Start, and then click Control Panel.
Click System and Security, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed
Windows Vista
Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
Windows XP
Click Start, and then click Control Panel.
Click System and Maintenance, and then click System,
On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
See if reinstalling the drivers fixed the problem.
Now try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, please see the "Next steps" section.
Back to the top
Next steps
If this method did not help you, you might want to use the Microsoft Customer Support Services Web site to find other solutions. Some services that the Microsoft Customer Support Services Web site provides include the following:
Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
Solution Centers: View product-specific frequently asked questions and support highlights.
Microsoft Product Support Newsgroups: Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
Other Support Options: Use the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.
If you continue to have questions after you use these Microsoft Web sites, or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:
http://support.microsoft.com/contactus
Back to the top
More information
This issue may have occurred after one of the following situations:
You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
You install or uninstall CD or DVD recording programs.
You uninstall Microsoft Digital Image.
You may see one of the following error messages:
One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.
Error message 1
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
Error message 2
A driver for this device was not required, and has been disabled (Code 32 or Code 31).
Error message 3
Your registry might be corrupted. (Code 19)
An "error code 39" error message.
A message that resembles the following appears in the notification area:
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Feb 23, 2010 | PC Desktops

2 Answers

CD drive not working


Based on your indication the CD drive is clean, and you know the cables are attached to it, inside the computer. (Flat ribbon IDE interface cable, and 4-pin Molex connector power cable)

1.Go to Device Manager

Left-click on Start. Right-click on My Computer. Go down, and Left-click on Properties. Left-click on the Hardware tab. Go down, and Left-click on Device Manager.

Left-click on the + sign to the left of, DVD/CD-ROM drives.
Right-click right on the name of the CD drive.

(Example: Lite On DVDRW LH-20A1P.
eMachines Support indicates the T5212 has a DVD burner drive, and a CD drive. Right-click on the CD drive name))

In the drop down list, Left-click on Properties.
Left-click on the Driver tab
Go below, and Left-click on the Update Driver 'button'. Now go below, and Left-click on OK.

Close all windows, go back to your desktop screen.
Shut your computer down normally. (Start>Turn Off Computer>Shut Down)

Do Not Restart. We need a 'Hard Shut Down'.
Wait 1 minute, turn your computer on.

Still doesn't work?
Let's play hard ball.

2.Go back to Device Manager. Left-click on the + sign to the left of DVD/CD-ROM drives. Right-click on the name of the CD drive. Left-click on Properties. Left-click on the Driver tab.
This time go down, and Left-click on the Uninstall 'button'. Go below, and Left-click on OK

There will be a Microsoft 'squawk box' that comes up. "Warning you are about to uninstall this device"
Left-click on OK. (It IS okay!)

Close all windows. Shut down your computer normally. (Again, we need a 'Hard Shut Down'. To Restart a computer is known as a 'Soft Shut Down')

Wait 1 minute. Turn your computer on.
After Windows loads all the way, and all of your Start Menu programs have loaded, you should see a pop-up out of your system tray. (Bottom of Windows desktop screen)

"Found New Hardware", and perhaps another one, "Found XYZ CD drive". (XYZ = the CD drive name)

No still?

The driver for your CD drive, is located within the Windows XP operating system on your computer.
If your CD drive does not work now, I suggest it has failed.

Drives such as Optical drives, and Harddrives, are mechanical devices. Their 'Lifespan', is rated in so many hours of usage. Your CD drive may be at the end of it's 'Lifespan'.

Oct 04, 2009 | Sony VAIO PCV-RX462DS PC Desktop

1 Answer

Reformatting my computer


  • Using System Recovery CDs
  • Change the boot order in the BIOS:-
  • Turn off the computer:
  • Disconnect devices that are connected to USB, Fire wire, parallel and serial ports, except the keyboard, the mouse anb Internet Connection.
  • Turn on the computer.
  • When the color screen with the logo appears, press the F1 key on the keyboard until Entering SETUP is displayed. (You only have a few seconds to press the F1 key before the normal startup process continues.)
  • Wait until the BIOS setup program opens.
  • Press the right arrow key to select Boot.
  • Press the down arrow key to select Boot Device Priority, and then press Enter on the keyboard.
  • Change the first boot device to CD-ROM using one of these methods:
  • Press the down arrow key to select the CD-ROM item. Press the + (plus) key to move the CD-ROM item up until it is the first item in the list.
  • Press the down arrow key to highlight the First Boot Device selection. Press the + (plus) key until CD-ROM is the selection.
  • Start the recovery:-
  • Press the Eject button on the top CD-ROM drive, and wait for the tray to open. Insert the System Recovery CD #1 and close the tray.
  • Press the F10 key to save the changes and exit BIOS.
  • With Yes selected, press Enter.
  • The recovery window automatically starts; wait for the onscreen instructions to display, and then follow the instructions:-
  • Press R, and then press the F key again.
  • Click yes to perform the full system recovery.
  • Insert the remaining CDs when directed.
  • When the recovery program finishes, click Restart to restart the computer.
  • Before the computer restarts, the CD tray ejects. Remove the CD
  • Return the BIOS to the previous setting
  • When the color screen with the logo appears, press the F1 key on the keyboard until Entering SETUP is displayed. (You only have a few seconds to press the F1 key before the normal startup process continues.) Wait until the BIOS setup program opens.
  • Press F5 Key to Set Default Settings in BIOS.
  • Press the F10 key to save the changes and exit BIOS.
  • Select yes and press Enter.
  • Complete the recovery
  • After the computer restarts, a series of startup screens appear. Complete Microsoft Windows setup as follows:
  • Complete the registration process, and then reconnect the devices that were disconnected earlier.
  • Reinstall software that did not originally come with the computer.
  • Write data files that were previously saved on the backup CD or diskette you made from the hard disk.

Jul 04, 2008 | PC Desktops

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