Print cartridge will not install on HP LaserJet 3800n
After replacing the black cartridge on my HP LaseJet 3800n, I get a message on the printer display 'black cartridge not installed'. I have taken it out and back in and it did not help. I don't know if it means any thing to the problem but I notice a small black plastic piece that looks like it might be out of place but i don't know if that is so or where to put it without causing possible harm! Any suggestions?
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Re: print cartridge will not install on HP LaserJet 3800n
Common problem on the hp lj 3800, you'll notice if you shine a torch in the area where you found the broken pieces of plastic, there will be some more, it is this which is stopping the toner cartridge from sitting properly in the printer. Don't worry about the broken plastic the printer will still work ok.
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Very few printers will print if they're out of toner, even if the colour toner is exhausted and the print job is only black. Replace the empty toner and if this is the only problem, the printer will continue printing.
TheWindows7 hasa compatible driverfor many teams, tryyourprinteris a greatadvantagewhen connectingitalmost immediately begins toinstall.Anddo not waste yourtime searching fordrivers onthe network, there is littletoW7
You will need to buy a 'hp color laserjet auto duplex unit' to effectively turn your 3800n to a 3800dn and change the printer onboard controller but cost would probably more than buying a newer model with automatic double side printing support ... It is technically possible but I would not recommend it.
From the control panel, go to diagnostics menu and then select PQ pages. This will print color diagnostics pages so that you can see if it is one color or all colors that have a problem. If one color then it is either the cartridge or the scanner. If it is all colors then it might be the high voltage board, or possibly one bad cartridge causing a voltage drop. If you recently changed a cartridge put the old one back in and try a test print.
You can try changing the print density under print quality in the control panel. YOu can also check the reset to factory default and see if this helps. It could need what is called a maintenance kit where the fuser and rollers are replaced. I install these all the time and sounds like this is what you need.
You could try with different cartridge try to clean the contacts , check wether the cartridge is seated properly , make sure weather the strip is removed from the cartridge
If you use a HP original cartridge, then you shouldn't have this message.
Anyway you can print, it's only at startup that this message appears.
If it is a HP toner, then change it.
try this link and you will find answers for all your printers errors
Yellow cartridge isn't seated correctly. After reseating it and it still gets the error, try swapping the yellow and black cartridge. If the error changes to 10.92.00 then the yellow is bad. if the error stays the same...something is broken, probably the "cartridge lock" for the yellow.
HP Color LaserJet 2600n Printer - Installing Print Cartridges
When a print cartridge approaches the end of useful life, the control panel displays a message
recommending that to order a replacement. The printer can continue to print using the current print
cartridge until the control panel displays a message instructing to replace the cartridge.
The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C),
magenta (M), and yellow (Y).
Replace a print cartridge when the printer control panel displays one of the following messages:
Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black
The control panel display also indicates the color that should be replaced (unless a
genuine HP cartridge is not currently installed).
Change the print cartridge
Turn off the printer.
Open the front door.
Do not place anything on the transfer belt (ETB), which is located on the
inside of the front door.
Remove the used print cartridge from the printer.
Remove the new print cartridge from the bag. Place the used print cartridge in the bag for
Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently
rocking the print cartridge from front to back.
Do not touch the shutter or the surface of the roller.
Remove the orange shipping locks and the orange shipping tape from the new print cartridge.
Discard the shipping tape and shipping locks according to local regulations.
Align the print cartridge with the tracks inside the printer, and using the handles, insert the print
cartridge until it is firmly seated.
Firmly close the front door.
Turn on the printer. After a short time, the control panel should display Ready.
If a cartridge is in the wrong slot or is the wrong type for the printer, the control
panel will display one of the following messages: Incorrect yellow, Incorrect magenta,
Incorrect cyan, Incorrect black.
Installation is complete. Place the used print cartridge in the box in which the new cartridge
arrived. See the enclosed recycling guide for recycling instructions.
If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
When replacing or changing a black print cartridge, a cleaning page will
automatically print. This helps prevent speckles on the front or back of printed documents.
A cleaning page can also be generated using the control panel or the HP Toolbox.