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D-link router DI-604 was working (networking all 3 of my computers) fine with comcast internet until last week when we upgraded to their "Triple Play package" and they put in a new modem. Now I only have one computer online.

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  • cnstore Oct 23, 2008

    Thanks! That worked.

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Since you have a new modem the DI-604 needs to be reconfigure to work with the new modem , if you have the setup CD for the router yuo can just simply run it so it will configure the router to work with the new modem but if not you can manually configure the router by accessing its setup page where youc an do some changes on the router settings including the internet connection settings if you're not familiar on how to do that it will be better if you can contact a tech support group that can walk you through with the process, you can contact this number for help 1-877-787-8749 they are open 24/7....

Posted on Oct 21, 2008

  • Mark Gil
    Mark Gil Oct 23, 2008

    No problem I'm glad to help with your concern....

  • Mark Gil
    Mark Gil Oct 26, 2008

    Feel free to contact us back in the future for any help....

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1 Answer

Have 604 router. all of a sudden only two computers can be active through the router and it does not allow the other two to work. things were working fine with all computers getting browser access... now...


On the computers that are not getting Internet access, check the LAN cables to the router. Does the Link LEDs on the router for these computers are ON?
If the LED lights are off then the LAN cable and/or network cards are faulty.
Check Device Manager on these computers to see if the LAN card is working and enabled. If not re-install the LAN drivers. If the driver installation cannot detect the LAN card then most likely the LAN card is faulty and needs replacing.
Get back to me with the results of these tests and I can advise what to do next.

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http://www.antifart.com/2006/09/02/d-link-di-604-firmware-rev-e.html

Before using these files, make sure you have the E Revision of that router, you can check by looking on the sticker that contains all the model information like serial, model number.

Be careful while doing a firmware upgrade, very easy to brick your router. Bricking refers to making the router no more useful than an expensive paper weight.

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next time it happens leave laptop on and plugged into router and unplug router only. If laptop now works problem is in the router you will probably have to reset router to default and use the router wizard to re-program!

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Hello there,

Your internet connection should be setup properly in order for the router to give connectivity to both your computer.

You must contact your ISP and ask them for the IP's and put it in the router.

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1 Answer

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The IP address that you have is an automatic IP address the Windows generates. It basically means your computer is not getting an IP address from the router (DHCP). You should try powering everything off. Then, in this order, power on your modem, wait 30 seconds, then, power on your router, wait 30 seconds, then power on your computers...This should fix the problem since one computer is working already.

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The 192.168.0.1 was probably changed when it was first set up. To return it to default settings take a paper clip and insert it in the reset hole in the back of the router.

Give it a few moments to reboot and the 192.168.0.1 address should work.

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I have no success disabling the DHCP server. For me at lease, this will not work

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I had a same problem a couple of years ago with a DLink router and upgrading the firmware solved it.

The Philippines are covered by DLink's Australian office.
http://www.dlink.com.au. Look in the Support section, you will find the latest firmware and instructions on how to upgrade it.

If you don't find what you are looking for on their tech support web site, you will at least be able to contact them from there.

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