Question about HP PSC 1315 All-In-One InkJet Printer

3 Answers

ON light blinking (two lights) E a message with cartridges stalled.

I have changed cartridges and this does not work. However, I can scan and copy with this printer and send to my lexmark and it does ok. Once when I had it turned upside down a screw fell out....long one but don't think it fit in anywhere. E-mailed HP one time about it but the file they asked me to down load did not work with dial-up.

Posted by on

  • 7 more comments 
  • jasm3 Nov 06, 2008

    I have the same blinking light problem. I have cleaned the cartridges as recommended. Both cartridges are new however, they are reconditioned HP cartridges. Does that matter? I have to print, what to do?

  • Anonymous Nov 07, 2008

    I have the same problem. Replaced with new cartridges, but with no luck. Time to get a new one I think.....definetly not HP.

  • GrahamLB Nov 07, 2008

    Printer working fine then... error light came on and 'check print cartridges'. Cleaning and re-inserting the (non-HP) cartriges doesn't fix it. Printer now does nothing but blink at me.

    Grateful for any suggestions!

  • Anonymous Nov 26, 2008

    check print cartridge led is blinking

  • sundeeppodda Feb 13, 2009

    Whenever i give the command for printing it does not respond for sometime after that the red light blinks E blinks and on the monitor a message comes saying that the print cartidge carriage is stalled.I have also changed the cartidge but then also it doesn't works and the same message comes.

  • quizzy2 Feb 24, 2009

    I have the same carriage stalled message. I did change both inks with HP products and sometimes it does it. I have noticed that the paper will feed and at the second it is suppose to release is where it trips up the carriage. Don't know why, I have had this printer almost 3 years and this is the first problem with it EVER.

  • smcclen Mar 17, 2009

    Same issue, "ON" light blinking along with the "Check Printer Cartridge" and the "E" message. Installed two new printer cartridges and followed the solution steps posted on Mar. 16, 2009. Still doesn't work.

  • Anonymous Mar 17, 2009

    Same issue, "ON" light blinking along with the "Check Printer Cartridge" and the "E" message.

  • Anonymous Mar 18, 2009

    Can anyone help me solve this issue. I have a mac so these pc instructions don't help...

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

FIRST, make sure your paper supply is shoved back snugly. If that does not resolve your problem, unplug and delete the printer and reboot and plug it back in and reinstall it.

Posted on Jul 31, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I guess I had the same problem until some minutes ago. I’m using Windows Vista Home Premium 2007, SP1, so if you have something else, try finding equivalent settings on your own version:

(With your printer on and connected to your computer)
1. Make sure you don’t have any pending documents (i.e., in queue). If so, cancel/delete them
2. Go to “Control Panel > Hardware and Sound > Printers”
3. Identify the printer you’re using (Marked with a green checkmark on Vista)
4. Put the cursor on the icon that represents your printer and right-click
5. Select “Properties”
6. Under the “General” tab, press the “Print Test Page” button
7. The test page should be printed out
8. If the problem reappears after a while, try unplugging the printer from the electric outlet (you don’t have to turn your computer off, nor to disconnect the USB cable to disengage the printer from the computer) and then turning the printer back on.

That solved my problem, at least for now. I hope this might work for you too.

Disclaimer: I came across this site by “accident”, when I was looking for a solution to my problem (I finally found it myself, anyway). Being that so, it’s probable that I won’t come back to follow this thread later, though I had to create an account to post all this.

Posted on Mar 17, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I find when the cartiridge stall message appears it is always a large print job (more than 15 pages). When it happens I find I have trouble deleting the print job form the queue as well.

When it the cartirdge stalls try doing the following in this order:
1) remove the usb cable
2) power off the printer
3) delete the job from the print queue, if it has trouble deleting the job go to 'RUN", type services.msc. Find Print Spooler right click and select restart.
4) Once Print Spooler service has restarted then delete job
5) power on printer
6) reconnect usb cable

I can mange to get another 10 pages out of it before I does it again.

Posted on Mar 16, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Check print cartidge light keep blinking and the light on copies showing empty while there is paper in the tray


Issue: The Check Paper and Check Print Cartridge lights blinkIn this error condition , the following blinking lights pattern displays on the control panel:
  • On/Resume light : On
  • Check Paper light : Blinking
  • Check Print Cartridge light : Blinking
  • Black Start Copy light : On
  • Color Start Copy light : On
Figure 79: The Check Paper and Check Print Cartridge lights are blinkingc00864299.gif
    hpweb_1-2_minus.gifCauseThe carriage is stalled or jammed. A message indicating that the carriage is stalled might appear on the computer.You might also experience the following symptoms:
    • The product will not print.
    • The carriage is stuck and does not move.
    • The product makes loud grinding noises.
hpweb_1-2_minus.gifSolutionsSolution one: Turn the All-in-One off and then on againFollow these steps to turn the product off and then on again.
  1. Press the On/Resume button (c01602202.gif ) to turn off the product.
  2. Wait 15 seconds.
  3. Press the On/Resume button (c01602202.gif ) to turn on the product.
  4. Check the lights on the control panel to make sure that they are no longer blinking.
  5. Try the intended task again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Make sure that the front panel overlay is installed correctlyIf the front panel overlay, or bezel, is incorrectly installed, the product may indicate a false carriage stall error condition. If the product has not been set up before, follow these steps to ensure correct installation of the front panel overlay.If the front panel overlay is already installed, and your printer has been working for some time, do not attempt to reinstall the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.

Oct 07, 2011 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

My F4280 has blinking on light and blinking cartridge lights and the letter "E" in the Start Copy window, cannot scan or make copies but printer part works. Message in desktop says "Scanner Failure" but...


The product uses various combinations of flashing lights to indicate its current status.

  1. Turn off the product.
  2. Disconnect the power cord from the electrical outlet.
  3. Wait 60 seconds.
  4. Reconnect the power cord to the electrical outlet.
  5. Turn on the product
Issue

The Check cartridge light is blinking. Cause one

The cartridge door is open.

Solution one

Make sure that the cartridge door has been completely closed. Cause two

The cartridge is missing or not seated correctly.

Solution two

Insert the cartridge by sliding it forward into the slot correctly. Cause three

The tape was not removed from the cartridge.

Solution three

Make sure that the plastic tape has been removed before inserting the cartridge into its slot. Cause four

The cartridge is not intended for use in this product.
Issue

The Check cartridge light is blinking. Cause one

The cartridge door is open.

Solution one

Make sure that the cartridge door has been completely closed. Cause two

The cartridge is missing or not seated correctly.

Solution two

Insert the cartridge by sliding it forward into the slot correctly. Cause three

The tape was not removed from the cartridge.

Solution three

Make sure that the plastic tape has been removed before inserting the cartridge into its slot. Cause four

The cartridge is not intended for use in this product.
Issue

The Check cartridge light is blinking. Cause one

The cartridge door is open.

Solution one

Make sure that the cartridge door has been completely closed. Cause two

The cartridge is missing or not seated correctly.

Solution two

Insert the cartridge by sliding it forward into the slot correctly. Cause three

The tape was not removed from the cartridge.

Solution three

Make sure that the plastic tape has been removed before inserting the cartridge into its slot. Cause four

The cartridge is not intended for use in this product.
Issue

The Check cartridge light is blinking. Cause one

The cartridge door is open.

Solution one

Make sure that the cartridge door has been completely closed. Cause two

The cartridge is missing or not seated correctly.

Solution two

Insert the cartridge by sliding it forward into the slot correctly. Cause three

The tape was not removed from the cartridge.

Solution three

Make sure that the plastic tape has been removed before inserting the cartridge into its slot. Cause four

The cartridge is not intended for use in this product.

Aug 06, 2010 | Office Equipment & Supplies

1 Answer

My HP psc1315 will not turn on. Some of the


Hi,


To be able to understand the problem, you should give extra info about the lights.
Please find the information below about the status lights that provide information about error conditions of your printer. But first you need to install the driver for your operating system. The drivers are necessary to print documents and scan images. These drivers must be installed to use the print and scan features.

0b0f1f4.jpg
If the On light, Check Print Cartridge light, Check Paper light, and Start Copy, Black and Start Copy, Color lights are all flashing, do the following:

1 Verify that the front-panel overlay is attached to the HP PSC.
2 Turn your HP PSC off and on by disconnecting the power cord and reconnecting.



Problem 1: “ON” light is on, “check paper” light is blinking and “check print cartridge light” is off .

Explanation 1: The paper tray is empty, the HP psc has a paper jam, or the paper size setting and paper in paper tray are not the same.

Solution 1:
• Load paper, or remove thepaper jam.
• Change paper in paper tray to correct size.
• Change paper size on the computer software.
Then press On/ Resume to continue.

NOT : PLS SEE THE NEXT MESSAGE. CONTINUED AS THE COMMENTS BELOW:

Mar 31, 2010 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

HP Deskjet F4180 colour lights flashing and printer offline


Hi I have exactly the same problem, and can't scan or make copies. I went to HP Online, and tried their advice, which didn't work. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00867129&lc=en&dlc=en&cc=us&product=3177566&rule=25623〈=enHP's solution made me realise it might be a scanner problem. I made a wild guess and kept the cover above the glass panel open. Turn off your printer, lift the cover up and turn on again. The lights should stop blinking and you should be able to scan/copy/print. I guess the cover prohibits the device to scan properly causing the blinking lights. Hope this helps!

Jul 01, 2009 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

I've tried trouble shooting "print cartridge error" plus print still in queue message. I've cleared both but messages still returns with copy, fax and scan lights blinking.I've tried the posted fixes but...


I had this exact error not to long ago. There was nothing in the book to help. I just finally changed my black ink cartridge. That stopped the error message.

So if you haven't tried that, put in new cartridges. Hope this helps.... :0)

Apr 26, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Blinking lights on Lexmark Z12 printer


Unfortunately, the Lexmark website is set up so I can't provide you with direct links to the workaround for these problems....
Go here: http://support.lexmark.com/perl/support/support.cgi
Do a search on "blinking flashing lights + Z12"
and try to follow the steps outlined in the troubleshooting guides that calls up.
This is the most likely candidate, but there are others that could cause this symptom:

Lights Flashing on the Printer ID: 241
Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.

If the power light on the printer is blinking, you may have a carrier stall. To check this:
First unplug the printer.
Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
Once the cartridges have been moved across, you can clip them out.
Try to print without the cartridges in the carrier.
If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.
I hope one of these options will provide you with the solution to your problem. If not, please write back with a report of what you tried and we will try to help you further.


If I have managed to answer your question or solve a problem, please take just a moment to rate this posting....thanks!
Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.

Mar 28, 2009 | Lexmark JetPrinter Z12 color InkJet

1 Answer

C3150 print cartridge


  • Remove the cartridges.
  • Turn off the printer.
  • If the cartridges are leaking, put the print head on some tissue, so it can extract the excess ink. With a dry cloth, clean your scanner. Look inside the printer. If there is ink in there too, clean it. Use a lot of tissue or toilet paper. Might put some gloves on too.
  • When you make sure that the cartridges are not leaking anymore, gently wipe the electric contacts on them, and clean the ones on the cartridge carrier.
  • Turn the printer on.
  • Try printing.
  • If the cartridge light keeps flashing:
  1. If a computer message indicates a specific cartridge, that is the problem cartridge.
  2. If there is no computer message, look at the Start Copy lights - if the Black Start Copy light is blinking, the cartridge on the right is the problem cartridge.
  3. If the Color Start Copy light is blinking, the cartridge on the left is the problem cartridge.
If you find out which cartridge is the problem, you will need to replace it.
Unfortunately, the ink that has leaked inside, might have damaged your printer.

Dec 31, 2008 | HP Photosmart C3150 Printer

1 Answer

HP 1210 all in one printer does not have a maintenance button to allow me to align cartridges. Prints landscape pages out of alignment; I have tried taking the cartridge out and putting it back but it...


On the printer hold down the CANCEL button then press and hold the ON/RESUME button until the CHECK PAPER and CHECK PRINT CARTRIDGE LIGHT both blink simultaneously.
When both lights are blinking press CANCEL, COPIES, PAPER TYPE, and COLOR START COPY one after the other. All this must be done in under 10 seconds for it to work. Once this sequence of buttons is completed correctly in under ten seconds an alignment page will print.

Apr 09, 2008 | HP Office Equipment & Supplies

1 Answer

Priner problems


Issue After you install a print cartridge, or during normal operation, the print cartridge light and one or both of the Start Copy lights begin to blink. Solution NOTE: The procedures below refer to a 'problem' cartridge. The 'problem' cartridgeis identified either by a computer message or by the Start Copy lights. If a computer message indicates a specific cartridge, that is the problem cartridge. If there is no computer message, look at the Start Copy lights - if the Black Start Copy light is blinking, the cartridge on the right is the problem cartridge. If the Color Start Copy light is blinking, the cartridge on the left is the problem cartridge. If both Start Copy lights are blinking and there is no computer message, perform the procedures below on both cartridges. Work through the sections below in order. When the print cartridge light stops blinking, you have solved the problem. Step One: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges. Make sure the printer is on. Press the Power button if it is not lit. Open the printer cover, then wait until the print cartridge carriage is idle and silent. Press down lightly on the end of the problem cartridge to release it. Slide the cartridge out and inspect it: CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Check the electrical contacts for debris. Make sure all the clear nozzle protective tape has been removed. CAUTION: Do not attempt to remove the copper electrical strip! Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer. If the cartridge is compatible, reinstall it in the printer: Cartridges marked with a triangle go into the left carriage slot. Cartridges marked with a square or pentagon go into the right carriage slot. Step Two: Clean the problem cartridge contacts If the steps have not solved the problem, clean the electrical contacts on the print cartridge and in the carriage in the printer. Gather the following items to clean the cartridge and print carriage: Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap-water can contain contaminants that damage the cartridge. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well) Sheets of paper or a paper towel to rest the cartridges on during cleaning Open the printer cover and wait until the print carriage stops moving. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the printer for more than 30 minutes. If the cartridge is outside of the printer for too long, the ink can dry and clog the nozzles. Unplug the printer. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp. Clean the print-cartridge contacts. Do not touch the nozzles. Clean the contacts in the print carriage, inside the printer. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it. Reinstall the cartridge, plug the printer back in, and close the printer cover. Try to print again. If the issue still appears, proceed to the next step. Step Three: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above. Step Four: Contact HP If the problem has not been solved by the steps above, either the printer or the problem cartridge is defective

Sep 02, 2007 | HP Photosmart C3180 All-In-One InkJet...

Not finding what you are looking for?
HP PSC 1315 All-In-One InkJet Printer Logo

927 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...