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Item bought on e-bay

I must have clicked on pay now by mistake,but I never completed the transaction. I requested that the seller add insurance which changed the item amount. The seller sent me a new invoice for the correct amount. When I try to pay with pay-pal the screen comes up error.How do I pay for this now?

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Hi nancy,

I would suggest one phone call will resolve your issue:

PayPal Customer Service: 1-888-221-1161
4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

anaanymous


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Posted on Oct 21, 2008

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I bought a Victorian Mahogany Timber Bookshelf item no 270797954634 on e Bay and I asked before I bought it how much the delivery costs were .He replied to say that the cost was 525 dollars and I had bid...


Hi,

eBay and PayPal charge fees to sellers. eBay charges the seller fees, usually it's 9% of the final sale price plus shipping. But the seller can get the final value fee back if he/she will file the cancel transaction case. You will just need to agree to it once it's filed by the seller. With regard to PayPal, they charge 2.5% of the total receiving amount. But the seller can contact PayPal for credit once there is a reversal of payment, a refund.

Since it's not your fault, the seller do not need to charge you anything. If you will have problems with the seller, you can report the seller and can leave negative Feedback (within 60 days since the date of purchase)

I hope this helps.

Aug 12, 2011 | eBay Auctions

Tip

How to cancel an PayPal e-cheque from e-Bay


If you do not have sufficient funds in your PayPal account for e-Bay items that you have paid for using the e-Bay interface PayPal will raise a direct debit aka an e-cheque that works in a similar way to a normal cheque, in that it will take 5-7 working days to clear, however there are several differences here is a list of a PayPal e-cheque status as seen in e-Bay.
  • Cleared: The funds transfer to the recipient has completed
  • Uncleared: The transaction is still processing from the bank
  • Failed: We were unable to obtain the funds from your bank and the payment to the recipient has not completed
  • Canceled: You have cancelled the eCheque. If you cancel an eCheque the funds will still be withdrawn from your bank account but will be credited to your PayPal account balance

NOTE: Only the seller can cancel the e-cheque using their PayPal account when logged in goto:

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under 'Cancel this eCheque payment' > Review the information and include a message to buyer > Cancel Payment.

You will not have the option on yours, if you want to cancel it yourself you will need to do so via your online banking, or if this is not possible telephone banking can be used.

If you receive PayPal funds during the this time and want to send the seller's money sooner for your items, here is a tested method that will work;

Pay directly using PayPal to the e-mail acount of the seller, note you must click payment for goods not e-Bay in your PayPal account, its a good idea to send a message inlcuding the long e-Bay item number and also ask the seller to cancel the e-cheque using their PayPal account, they will see that you have sent the correct funds instanlty

Summary:
To avoid lengthly transactions I suggest that you make sure that you have a buffer or about £30 in your PayPal account that is attached to your e-Bay shop, it only takes 2/3 working days to send from your verified bank account, if you also add a direct debit card you can avoid using e-cheques as they will never been generated by PayPal, if you ever phone PayPal you will need to quote your 6 digit ref number you will find this @ https://www.paypal.com/uk/cgi-bin/helpscr?cmd=_contact-phone

OR if you just want a quick chat contact Louise on virtual chat @ https://www.paypal-virtualchat.eu/uk/




on Jul 15, 2011 | Ecommerce

Tip

How much i should pay for an ebay item that i purchased?


Find out how much you need to pay for your item:
  • In the listing
  • In My eBay
  • In the confirmation email sent by eBay
  • In the invoice sent by the seller
After you win an item, use the Pay Now button to pay your seller. Once you win an item, the Pay Now button appears:
  • in the listing
  • in My eBay
  • in your confirmation email
When you click the Pay Now button,your payment details will usually be automatically calculated for you.These details will match the shipping and handling, tax, and multiplepurchase discounts in the listing below the item description.



If the payment details aren’t available, or the totals don’t seem accurate, here's what to do:
  1. Reviewthe item description and any emails you've received from the seller. Ifthe seller specified shipping costs in the item description or sent youshipping costs by email, you can manually enter this information on theReview Your Purchase page after you click the Pay Now button.
  2. If you still don't have the information you need, click the Request total from sellerlink next to the seller's user ID. After you request the total, theseller can send you a new invoice that includes the correct paymentinformation.
  3. When the seller sends your invoice, click the Pay Now button in the invoice to see your updated total.

on Jan 22, 2010 | Ecommerce

1 Answer

Purchased item, unable to access Pay Pal to complete transaction


contact the seller and tell them you can't access paypal, ask them if you can pay a differnt way. if not tell them to cancel the transaction. You can also contact paypal and tell them of the problem, maybe they can help.

Mar 18, 2011 | eBay Auctions

1 Answer

How to pay for items on ebay


When you buy an item on E-bay the seller states what forms of payment he will accept. Most sellers prefer to be paid using Pay-Pal, but will accept money orders and some will also acept personal checks. If you want to pay by money order or personal check you will have to send the seller a message (On E-Bay use "Ask Seller a question") asking for his postal address. If you mail a personal check, they probably will not ship your item until your check clears their bank.
Pay-Pal is the fastest way to pay. You will have to open a Pay-Pal account. To do this click on Pay-Pal on the E-Bay website and fill out the application.

If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please rate my solution using FixYa's "Solution Helpful" rating scale.
Best regards,
Yavacotech

Feb 27, 2011 | eBay Auctions

Tip

How to request for the phone number of the seller on eBay


you need to have a transaction with the seller so that you can request for the phone number.


Here's how you can request for the contact information of the seller:

1. Click the "Advanced Search" link at the top of most eBay pages.
2. Click the "Find Contact Information" link under "Members."
3. Enter the member's user ID (the user id of the seller) and item number.
4. Click the "Search" button.
We'll send an email with the seller's contact information to your registered email address. At the same time, we'll also send the seller your contact information.

on Jan 21, 2010 | Ecommerce

1 Answer

I recently bought some crested ware .I have paid for most of the items by cheque.Some of the cheques are still in the post or the seller has not yet confirmed that they have received payment with you.I...


Contact the seller, and have them "send an invoice" to you for the correct amount. Then, login to PayPal, and confirm the agreed-upon price, and click "pay now".

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I received this email about payment for a car I'm interested in. Is it legitimate? Dear Casey Truitt, This eBay Vehicle Protection Program ( VPP ) Invoice was sent to you at the request of our eBay...


Do not continue the transaction and do not pay for this item. VPP only works if you purchase an item on eBay motors site. ask the seller for the eBay 12 digit item number so that you can check if this item is a legite listed item on eBay. Do not pay if you do not bid or won the item on eBay site. This is a spoof email. Please forward the messages you got from this seller to spoof@ebay.com so that eBay can investigate this for you

Dec 12, 2009 | eBay Auctions

3 Answers

Dj8153 bought an item. recieved a paypal receipt.


Contact Paypal. They have a claims resolution department. The bonus is that they are OWNED by ebay. You shouldn't have any problems receiving your refund.

Nov 25, 2009 | eBay Auctions

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