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Driver problem with DVD/CDRW device driver

I have a Dell Inspiron 1200 notebook, it came with a Philips SCB5265 DVD/CDRW drive. I am having trouble locating a driver for this device, and the original one is not working properly. Please help.

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  • sandystell Oct 21, 2008

    Thank you for your input, I actually did that after I posted this and it WORKED!!!! Thank you so much.

    SStell

  • valan_aircas Nov 26, 2008

    I NEED THE DRIVER

  • Anonymous Apr 08, 2009

    lost driver

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  • 67 Answers

Hi sandystell,

Well normally in Windows XP the DVD/CDRW drive won't need anymore drivers, since Windows automatically installs one for it. I assume the problem you're having is that the drive is not able to read CDs/DVDs or burn a disc, correct?

If that is the case you can actually follow this microsoft KB article: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060

This will give you indepth help on what to do. I would recommend that you do the removal of the upper filters and lower filters in the registry.

You can test if the optical drive works in Safe Mode, by pressing F8 on startup and choosing Safe Mode, then logging into yourr account. See if the disc is read in Safe Mode, if it does, then you have a program that is conflicting with the drive. I would recommend that you run MSCONFIG, goto Startup tab and disable most if not all of the startup items, then click on APPLY then OK.

The next thing is running the diagnostics for the computer to see if there any reported hardware problems. Now if all tests passed, the next step is reseating the optical drive (if possible) check the computer manual on how to do procedure, otherwise you may have to call up Dell Technical Support.

Now you may have to replace the drive itself since it could be defective now.

Hope this helps!

Peace! :)

Posted on Oct 20, 2008

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