Question about Philips DVDRW 228 DVD+RW Burner

1 Answer

Driver problem with DVD/CDRW device driver

I have a Dell Inspiron 1200 notebook, it came with a Philips SCB5265 DVD/CDRW drive. I am having trouble locating a driver for this device, and the original one is not working properly. Please help.

Posted by on

  • 1 more comment 
  • sandystell Oct 21, 2008

    Thank you for your input, I actually did that after I posted this and it WORKED!!!! Thank you so much.

    SStell

  • valan_aircas Nov 26, 2008

    I NEED THE DRIVER

  • Anonymous Apr 08, 2009

    lost driver

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 67 Answers

Hi sandystell,

Well normally in Windows XP the DVD/CDRW drive won't need anymore drivers, since Windows automatically installs one for it. I assume the problem you're having is that the drive is not able to read CDs/DVDs or burn a disc, correct?

If that is the case you can actually follow this microsoft KB article: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060

This will give you indepth help on what to do. I would recommend that you do the removal of the upper filters and lower filters in the registry.

You can test if the optical drive works in Safe Mode, by pressing F8 on startup and choosing Safe Mode, then logging into yourr account. See if the disc is read in Safe Mode, if it does, then you have a program that is conflicting with the drive. I would recommend that you run MSCONFIG, goto Startup tab and disable most if not all of the startup items, then click on APPLY then OK.

The next thing is running the diagnostics for the computer to see if there any reported hardware problems. Now if all tests passed, the next step is reseating the optical drive (if possible) check the computer manual on how to do procedure, otherwise you may have to call up Dell Technical Support.

Now you may have to replace the drive itself since it could be defective now.

Hope this helps!

Peace! :)

Posted on Oct 20, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dell Inspiron 1525 1526 24x CDRW/DVD Combo Drive cannot read to boot osDell Inspiron 1525 1526 24x CDRW/DVD Combo Drive Module Burner


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it if this fails you might try cleaning the lens it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the ac power 3. remove power cable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected


hope this helps

Jun 22, 2012 | Dell Inspiron 1525 1526 24x CDRW/DVD Combo...

1 Answer

My dell inspiron cd/dvd drive not recognising CDs and DVDs


click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps

May 11, 2011 | Dell Inspiron 1525 1526 24x CDRW/DVD Combo...

1 Answer

I still can not get the Laptop running Xp Pro sp3 to see the CDRW/dvd combo drive. I followed all of the previous instructions but when I get to the Place where I'm supposed to delete Upper Filters. There...


make sure that the cdrw-dvd rom is getting enough power test all leads that are attached to the cd-dvd including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

Apr 01, 2011 | Dell (8W007-A01) for Latitude, Inspiron...

1 Answer

My disk drive is stuck and will not read the disk. How do I fix this?


make sure that the cdrw/dvd combo is getting enough power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

your drivers may have been corrupted or you might have a virus run your antivrus program

you might have to physically unplug the leads for this cdrw/dvd combo then plug them back in this will activate found new hardware wizard or

you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device ?
control panel admistrive tools,computer management,device manager scroll down cdrw/dvd drives?right click you can? you can update driver,roll back driver,or select properties general troubleshoot, select driver? click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Dec 01, 2010 | Dell Inspiron 1525 1526 24x CDRW/DVD Combo...

1 Answer

Won' read discs, won't eject manually or through Eject under DVD drives.


you might have to uninstall both the dvd/cd + its drivers then reinstall them actually unplug the cd/dvd from its power cable then restart your computer plug it back in your computer should activate found new hardware or
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Nov 14, 2010 | Dell Vostro 1500 1700 / Inspiron 1520 1521...

1 Answer

Code 19- philips cdrw/cvd scb5265 ata device how do i fix it


Do you receive the following error message?
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)
Code 19 is a common error message, your computer sends because NERO, Roxio, and similar CD/DVD recording software and also and update for Windows VISTA (KB938194) is causing issues. It can create problems with your sound as well.
Even if you uninstall these it will not resolve the issue, because these programs leave the problem inside your registry.
What is happening to your computer?
Device Manager sees the drive, but you get the yellow exclamation mark and it indicates "Your registry might be corrupted. (Code 19)"
How most people try to fix this error – and you are probably doing the same - without any luck…

If you try to uninstall the device and the driver and read new hardware - no change.
You can try to update the driver and the wizard will say there is no better driver found for the hardware.
You can try to run the install CD (copied it to a flash card and ran it from a flash card reader since you can't run it on the DVD drive) - same problem will occur.
You can't do a repair install of Windows since it is on CD and it won't boot properly from the drive.
You can try to use an external DVD writer (HP dc5000) through the USB port and it will get the same code19 error.
Even if you try manually copy the drivers listed in driver details for the device - no luck

Jun 14, 2010 | Samsung Philips CD-RW Kit 4x4x32 ( CDRW...

1 Answer

I put a dvd in my dell inspiron 1150 combo dvd cd andit will not


Uninstall the program and reinstall it,
maybe the disk with the drivers will solve your problem,
if no disk download the drivers from www.dell.com

or try the manufacturer ofr the dvd drive for the drivers too

also what Service Pacxks do you have installed on this machine
XP will need at least SP2 for some of you high speed devices ie usb2.0

Good Luck MISTERDJ

Aug 16, 2009 | Dell C3039 Inspiron 1100, 1150, 5100,...

1 Answer

Dell inspiron 1525 cd drive not recognizeing


ok what you do is go to control panel and system and then click ur driver and then install the dvd one

Aug 03, 2009 | Dell Inspiron 1525 1526 24x CDRW/DVD Combo...

1 Answer

MY PHILIPS CDRW/DVD SCB5265 CAN READ CDs BUT CAN NOT READ DVD


I just installed Nero CD writing Software and Power DVD and it took care of the problem.

Jan 15, 2009 | Philips DVDRW 228 DVD+RW Burner

Not finding what you are looking for?
Philips DVDRW 228 DVD+RW Burner Logo

489 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Computers & Internet Experts

andy williard
andy williard

Level 2 Expert

226 Answers

The Knight
The Knight

Level 3 Expert

69654 Answers

micky dee

Level 3 Expert

2635 Answers

Are you a Philips Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...