Question about Philips DVDRW 228 DVD+RW Burner
I have a Dell Inspiron 1200 notebook, it came with a Philips SCB5265 DVD/CDRW drive. I am having trouble locating a driver for this device, and the original one is not working properly. Please help.
Well normally in Windows XP the DVD/CDRW drive won't need anymore drivers, since Windows automatically installs one for it. I assume the problem you're having is that the drive is not able to read CDs/DVDs or burn a disc, correct?
If that is the case you can actually follow this microsoft KB article: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060
This will give you indepth help on what to do. I would recommend that you do the removal of the upper filters and lower filters in the registry.
You can test if the optical drive works in Safe Mode, by pressing F8 on startup and choosing Safe Mode, then logging into yourr account. See if the disc is read in Safe Mode, if it does, then you have a program that is conflicting with the drive. I would recommend that you run MSCONFIG, goto Startup tab and disable most if not all of the startup items, then click on APPLY then OK.
The next thing is running the diagnostics for the computer to see if there any reported hardware problems. Now if all tests passed, the next step is reseating the optical drive (if possible) check the computer manual on how to do procedure, otherwise you may have to call up Dell Technical Support.
Now you may have to replace the drive itself since it could be defective now.
Hope this helps!
Posted on Oct 20, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 22, 2011 | Microsoft Windows XP Home Edition
make sure that the cdrw/dvd combo is getting enough power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cdrw/dvd combo then plug them back in this will activate found new hardware wizard or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device ?
control panel admistrive tools,computer management,device manager scroll down cdrw/dvd drives?right click you can? you can update driver,roll back driver,or select properties general troubleshoot, select driver? click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
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