Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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How to open case

I have a free agent go portable drive and I wanted to know how to open the case to take out the actual HDD. I see no screws or anything. Is this possible?

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  • nyjdr Oct 22, 2008

    thanks for the comment. I actually was able to pry it open last night. VERY hard and you need to be super careful not to hurt the HDD itself. The colored panels are glued to the white trim. sharp screw driver did the trick for me.



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I opened it by slideing a sharp knife into the narrow / ramp shaped edge until it popped.

Posted on Mar 07, 2009

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I don't beleive you can open it. Its glue welded together, i checked under rubber feet nubs & you're right nothing. Normally manaufacturers hide them under there.

Posted on Oct 21, 2008

  • jmkoahu420 Oct 24, 2008

    Yo Nyjdr,

    Aloha to you this day. You know I'm glad that you were able to access the HD. After i posted my reply & logged out, I could have kicked myself for not going a little further with my solution & suggesting doing just what you did very carefully w/an xacto knife(it cuts real deep). My apologies, had been up for about 36hrs & wasn't thinking quite clearly. Mahalo nui loa, jmk



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I have a 500 GB Seagate portable external hard drive model 9ZA2AH-500. It was working fine untill yesterday. Now when I plug it in all I get is a faint beeping sound Then it stops. I have tried plugging it...

It may be the interface that has failed but I suspect the hdd has failed.
Take the hdd out of the case and fit another drive. If that one is OK the hdd is dead. If it doesn't work, try a new usb to SATA interface.

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It could be because a virus has infected your usb drive or your hardware id is corrupted. Try to plug it into another pc, if you can a Linux OS one and see if it picks it up. If not then chances are that your hdd read sector has gone.

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I have a portable HDD and the model is PQI HDD 551 i want to open it but there is not screw hole.

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This device is no longer recognised by computers. How do I take it apart to try the actual hard drive elsewhere.

There should be some small screws that hold the case together.

Or, just use a hammer to shatter the case (don't hit too hard) and pry it open, like a ****-shell.

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Do you really want to open the HDD? or do you want to know how to remove the drive from your laptop?
If you want to actually open the drive? you're on your own and good luck.
If you need to remove the HDD from your r51 go to where you can download (.pdf) the technicians repair manual. I tried it and didn't break anything.

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Free Agent 1000GB is heating too much and stops working and want to know how to disassemble it to install a fan.

This is from another site, but I think it has a good description

Be careful, some people report that taking these drives apart may damage the connectors, that are soldered to a circuit board inside the case.

Try these steps, I looked at my own drive and it looks like it has the same design as the one described here.

1. Remove the rubber feet
2. remove the screws from where the rubber feet were.
3. Remove the esata/usb base
4. remove the lower plastic cover
5. remove the tiny screws
6. remove the metal shield
7. remove the 3 base screws.
8. stick a standard screw driver into the lower holes and twist. One side panel will move, one will not. The removeable panel is the one with the logo that lights up. If you are looking at the drive from the back where the ports are, the panel is on the left.
9. Stick the screwdriver between the plastic of the panel that moves. this panel has 4 clips holding it on very tightly but it can be pryed off.
10. Once the panel is open, unplug the drive and remove it. It is in a metal free floating cage. Remove the rubber covers to reveal the screws.
11. Pry the two cage panels apart and the drive is free. There is no permanent damage to the case, so you should be able to mount another drive in it.

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1 Answer

How do I open the case for repair? I do not want to go to a service facility?


Just tore one apart for a data recovery a couple days ago, just a personal recommendation though, These cases are horribly designed, personally I would rather buy a simple case like a nexstar, then remove the drive and move it to the new case.

I'll leave that decision up to you, but you'll see what I mean once you have this one open.

PS, working from memory,

First pry the to halves of the stand apart, it's just snapped together.

Second remove the three screws from the upper half of the stand

Third remove the two tiny screws from the bottom of the main body of the case.

Now, the FUN part, grab 3 wide flat screwdrivers and 3 long screwdrivers(no matter which kind).

Move along the back of the drive(cabling side) prying the two sides apart along the seam. Leave one of the screwdrivers set in the gap to prevent it from snapping shut,

Do the same with both sides

Now you have a choice, if you're taking my recommendation and bought a new enclosure, put on your shoes and at least one glove.... Grab the top, step into the gap in the back and pull hard.

When you hear the satisfying SNAP and stumble backwards it is open.

If you're still planning on fixing the thing, pry up a bit and look past the actual drive you will see three retainers at the front(wedged edge) use the three long screwdrivers to force the center one forward and to pull the to outside ones toward the back(I'm still missing about 3mm of skin on one finger a week later from trying this method). Keep at it till you get the timing right or decide to try it my way ;)

Once you have it open by either method, remove the HDD LED lead at the bottom of the drive from the drive. Pull the drive out and unscrew the on the corner with the USB(under the rubber stopper).

Now you have access and can saulder away at will.

Hope this helps FixYa, lemme know which method you choose and how it goes.


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1 Answer

I plug in my FreeAgent Go portable drive and it does come up on the desktop. Where do i go form there

What do you want to do?
If its a pop-up from windows, just choose
"Open folder to view files using Windows Explorer"
If you want to see the contents, OR just open a new windows explorer
and find a new drive except your local drive. Sometimes
it just called "removable disk".
You have to be specific :)

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How to open the case safely (without damaging it)?

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