Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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How to open case

I have a free agent go portable drive and I wanted to know how to open the case to take out the actual HDD. I see no screws or anything. Is this possible?

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  • nyjdr Oct 22, 2008

    thanks for the comment. I actually was able to pry it open last night. VERY hard and you need to be super careful not to hurt the HDD itself. The colored panels are glued to the white trim. sharp screw driver did the trick for me.


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I opened it by slideing a sharp knife into the narrow / ramp shaped edge until it popped.

Posted on Mar 07, 2009

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I don't beleive you can open it. Its glue welded together, i checked under rubber feet nubs & you're right nothing. Normally manaufacturers hide them under there.

Posted on Oct 21, 2008

  • jmkoahu420 Oct 24, 2008

    Yo Nyjdr,

    Aloha to you this day. You know I'm glad that you were able to access the HD. After i posted my reply & logged out, I could have kicked myself for not going a little further with my solution & suggesting doing just what you did very carefully w/an xacto knife(it cuts real deep). My apologies, had been up for about 36hrs & wasn't thinking quite clearly. Mahalo nui loa, jmk


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In what format are your documents before the backup?

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It could be because a virus has infected your usb drive or your hardware id is corrupted. Try to plug it into another pc, if you can a Linux OS one and see if it picks it up. If not then chances are that your hdd read sector has gone.

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I have a portable HDD and the model is PQI HDD 551 i want to open it but there is not screw hole.

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This device is no longer recognised by computers. How do I take it apart to try the actual hard drive elsewhere.

There should be some small screws that hold the case together.

Or, just use a hammer to shatter the case (don't hit too hard) and pry it open, like a ****-shell.

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How do I open the case for repair? I do not want to go to a service facility?


Just tore one apart for a data recovery a couple days ago, just a personal recommendation though, These cases are horribly designed, personally I would rather buy a simple case like a nexstar, then remove the drive and move it to the new case.

I'll leave that decision up to you, but you'll see what I mean once you have this one open.

PS, working from memory,

First pry the to halves of the stand apart, it's just snapped together.

Second remove the three screws from the upper half of the stand

Third remove the two tiny screws from the bottom of the main body of the case.

Now, the FUN part, grab 3 wide flat screwdrivers and 3 long screwdrivers(no matter which kind).

Move along the back of the drive(cabling side) prying the two sides apart along the seam. Leave one of the screwdrivers set in the gap to prevent it from snapping shut,

Do the same with both sides

Now you have a choice, if you're taking my recommendation and bought a new enclosure, put on your shoes and at least one glove.... Grab the top, step into the gap in the back and pull hard.

When you hear the satisfying SNAP and stumble backwards it is open.

If you're still planning on fixing the thing, pry up a bit and look past the actual drive you will see three retainers at the front(wedged edge) use the three long screwdrivers to force the center one forward and to pull the to outside ones toward the back(I'm still missing about 3mm of skin on one finger a week later from trying this method). Keep at it till you get the timing right or decide to try it my way ;)

Once you have it open by either method, remove the HDD LED lead at the bottom of the drive from the drive. Pull the drive out and unscrew the on the corner with the USB(under the rubber stopper).

Now you have access and can saulder away at will.

Hope this helps FixYa, lemme know which method you choose and how it goes.


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It sounds like a problem with the board inside the case,- the actual hard drive is probably OK. Opening the case will void any warranty but there may not be much left anyway. There should be 4 screws in the bottom of the drive,- front 2 may be hidden under a sticker. Try installing the drive in your new case or an empty drive bay inside your computer. I have had external hard drive cases fail before and the actual hard drive was ok.

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What do you want to do?
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You have to be specific :)

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