Question about Dell 924 All-in-One InkJet Printer

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924 message "printer is busy"

My Dell 924 printer responds "printer is busy" and "Check control panel" when I submit a job for printing. I find nothing informative in the control panel. The "printer is busy" message occurs whether or not any queued jobs are shown for the 924 printer. This problem showed up just after I changed the color ink cartridge. What do I need to do?

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  • dellessor Oct 24, 2008

    I tried a number of times to re-install the 924 printer driver without success. Re-installation was eventually successful, though I didn't figure out why the previous attempts were not. I appreciate the volunteered efforts to help.

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1 Answer

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  • 1,124 Answers

Take out the cartridges
disconnect printer from computer
Turn off the printer

On the computer cancel documents in queue
if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons.
reboot.

Reconnect printer (swap cables if not detected)
Insert the cartriges

Try printing again
Have a great day!
Let me know how it is going
Pablo :-)

Posted on Oct 20, 2008

  • Pablo Csaky
    Pablo Csaky Oct 21, 2008

    Why are you rate my help as Innapropiate?
    Please explain or change your rate!

  • Pablo Csaky
    Pablo Csaky Oct 21, 2008

    I'm trying to help you giving to you a solution to fix your problem.

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1 Answer

Missing lines of print


hello
You either have to change the ink cartridge or try to clean the ink cartridge nozzles as described in the user manual;
http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf
On page 54 it states the following:

To clean the ink cartridge nozzles:
1 Load plain paper. For more information, see "Loading Paper" on page 19.
2 In Windows XP, click Start-Control Panel-Printers and Other Hardware-Printers and
Faxes.
In Windows 2000, click Start-Settings-Printers.
3 Right-click the Dell Photo AIO Printer 924 icon.
4 Click Printing Preferences.
The Printing Preferences dialog box opens.
5 Click the Maintenance tab.
6 Click Clean Print Cartridges.
7 If the print quality has not improved, click Print Again.
8 Print your document again to verify the improved print quality.
9 If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print
your document again.

hope this helps.

Feb 17, 2012 | Dell 924 All-in-One InkJet Printer

1 Answer

My Dell Photo A10 Printer is stuck on 'PAUSE' and I can"t get it off . Please help.


There is no A10 printer , the AIO stands for All-In-One. So i'll assume you have the 924 model.
First make sure the printer itself is functional: shut it down, disconnect it from the pc, start it and use it to scan and copy a file - just press the Start button.
If it doesn't work then the printer is effectively dead - the damage is in the procesor and to replace iot would cost more than a new printer.
If it works then there is something wrong in the setting from the pc. In that case the first thing you should check in Start ? Control Panel ? Printers and Other Hardware ? Printers and Faxes ? Double-click Dell Photo AIO Printer 924, and then click Printer ; in there make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click Pause Printing to clear it. If it's not then the driver and the associated utility have been corrupted: uninstall it from Add/Remove Programs, reboot , manually wipe all the remaining Dell folders reboot one more time and reinstall them.

Aug 08, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

No matter how many times I try to print something (& having gone through troubleshooting unsuccessfully) I get the message: - "The Dell AI0 Printer 924 is currently busy. Your print request will...


Uninstall the printer from the Device Manager. Dis-connect the printer from the computer. Reboot the computer. Re-connect the printer to the computer. Allow your computer to detect its' connection from Windows. If it is successful - it will indicate it is ready for use. If not, then there is a problem with the printer. Try another printer, if available, and see if that works - if it does, then it's the printer that's bad, not the computer.

Oct 28, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

It starts to feed and the rollers keep going and the paper stops and does not print


Start of layer. Dell 924 All In One Inkjet Printer. Click To Close ..... However it does a good job with photo printing on photo paper, .... I had contacted Dell about the problem I was having and I felt they were not going to do .... I bought a all in one dell printer, and it will not feed the paper, correctly. ...
catalog.ebay.com/Dell-924-All-One-Inkjet-Printer-/50399257/r.html

Jul 02, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

When i try to print doesn't print and message shows in upper bule line'usb port not responding" what should I do?'


If you are using Windows Operating System, I suggest you do the following procedures.

  1. While your computer is turned OFF, unplug the printer's USB cable from the computer and transfer it to another USB port in your computer that is unused.
  2. Then turn your computer ON and Windows will try to configure it and install the drivers needed for your printer to run on the new USB port.
  3. If steps 1 and 2 above don't work to fix your problem, the last thing I can recommend is "uninstall" your printer from the Control Panel and restart your computer. After restarting, install your printer and try if it now works.

Jun 08, 2010 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell Photo AIO Printer 924 - Printer Busy


Might need a new printer. Lexmark printers can be troublesome.

Jul 14, 2009 | Dell 924 All-in-One InkJet Printer

2 Answers

Why cant I access printer 924 user guide


just check out all the power & (plug & play ) ....
than search for optimal drivers all installed or not ? make it clear..... if not ! than complete u'r job 1st... than start your printing ....
ENjOY
BABACHARSI

Jun 08, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Installing ink cartridge


I've had this problem too. The only way to make the message go away is to buy the ink from Dell. Although generic ink cartriges will work the printer will not/can not reset the "low ink" message unless you buy the cartriges directly from Dell. So you can use another brand, but you'll just have to overide the low ink message when it pops up by telling it to continue printing. Then you can tell when the ink is low by seeing it when it prints out.

Sep 10, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell 924 Printer


Delete All has worked for me.

Aug 12, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Printer busy message


See if this works:

Turn computer off
  1. Power off the printer.

  2. Close all printer covers and doors.

  3. Hold down the uparrow.jpg and downarrow.jpg (up arrow and down arrow) buttons on the printer and power the printer on.

  4. Release your fingers from the buttons when the message Diagnosing... appears.

  5. When Customer Mode and ESS Diag display, press the downarrow.jpg (down arrow) button until Test Print appears, and then press the select (center) button.

  6. Press the downarrow.jpg (down arrow) button until ContaminationChk appears, and then press the select (center) button twice.

  7. After the LCD displays Busy and the printer prints the ContaminationChk pages, power off the printer and power it back on.

Jan 20, 2008 | Dell 924 All-in-One InkJet Printer

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