Question about Apple iBook G4 (Z0AZW13397068) PC Notebook

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CD> player will not work

IBook G4. [Power Book6,5]  1.1GHz. Serial no. 437300QHU.The cd player will not work.When disc inserted it sounds like it is reading the disc, but after a few seconds will eject disc. No disc icon on desktop though set up for it.The player will play dvds. The player is Matshita CD-RW CW8321. Any suggestions very welcome.

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  • ataw900 Dec 30, 2008

    you could replace the drive real cheap on ebay

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2 Answers

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First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous CD/DVD drives.

Now download the latest driver updates for your CD/DVD drive model from Toshiba website & install it.

Also check on Toshiba website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
I hope issue has been resolved.


If the same problem is still occurring, get the reliable technical assistance at http://www.vtechsquad.com/toshiba-support/ for troubleshoot all kind of Toshiba laptop and desktop problems.

Posted on Sep 20, 2012

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I have a ibook g4 it boots up but no oprating system comes up i have no cd player so how can i reload the os x and how do i enter the cmos to change the boot settings

Posted on Dec 30, 2008

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Posted on Jan 02, 2017

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Here's possibility 1: from the apple forums" We had a repair come in at work with excactly the same issue, I managed to correct the issue by correcting the CD-Drive connection to the logic board, the customer had a very VERY big smile on his face once I had fixed. I felt so happy after this repair, unfortunatly, it earned our AASP no money tho. But it made me happy to see a smile I caused.
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Possiblity 3

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