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Boot problems Recenty I was creating a new recovery point using Symantec's Save & REstore saving the backup to an external hard drive. The power went out during the process and I am unable to boot the computer. No I just get an error message sayin "load error! Press a key to reboot" Any thoughts?

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  • TheotherMike Oct 21, 2008

    Thanks,



    I'm running Windows XP Media Centre Edition (I know I got suckered by the slick presentation too). I'm resigned to possibly having to reformat the drive. I just hope I'll be able to restore the recovery point I have on an external hard drive aftwerwards.

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Okay, your going to have to give me more info:

What is the OS (XP,Vista etc.)

You could try using a recovery CD that you should have gotten with the computer. Be aware that you may have to reformat the hard drive if the OS has destabilised completly. :(

Posted on Oct 20, 2008

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Hello,

I found these instructions for you on the Sony support site.



Solution
sp.gif sp.gif IMPORTANT:
  • Before performing a recovery, go to the Sony® eSupport Web site at http://esupport.sony.com and check your model-specific support page. Look for software and driver updates or check for knowledge base solutions that may help you solve your computer's issue.
  • This model does not require Recovery CDs. Recovery data is included on a special partition of the hard drive.
  • Do not interrupt the power during the recovery process.
  • Before performing a recovery, disconnect any external devices not supplied with the computer such as printers, network cables, cameras, or external storage devices, like hard drives or flash drives.
  • Customers who purchased the Symantec® Norton Internet Security® 2007 software from the Sony Style® store with their computer must create a Norton Account to save their product key prior to a system recovery or the software cannot be reinstalled.

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  1. Click the Start button, then click Help and Support . NOTE: If the Help and Support link is not available on the Start menu, re-enable the link in the Taskbar and Start Menu Properties window.
  2. In the Windows Help and Support window, click Backup & Recovery .
  3. Under Backup & Recovery , under VAIO Recovery Center , click Launch VAIO Recovery Center .
  4. In the VAIO Recovery Center window, under Choose a program , click to select the desired option:

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    • Computer problems related to hardware can be diagnosed using the VAIO Hardware Diagnostics option.
    • One or more drivers or factory-installed applications may be reinstalled with the Reinstall Programs or Drivers option.
    • The entire (C:) drive can be restored to its original, factory-installed condition by selecting Restore C: Drive .
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Please update me on the same.
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Sammy

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