Question about Creative Labs Zen Micro MP3 Player

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My zen duh

Um ok well my zens headphone port is broken and it wont let my headphones have sound....no its not the headphones i have tried many but its the same still dosnt work.....it only lets sound come out of them if there in a certain spot...and i just want to kno how i can fix it so i can get my zen to work again

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  • Anonymous Aug 12, 2008

    this is my 2nd gpx with this problem. is it common?

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It is a dry/broken solder joint on the headphone port. If its under warranty yet, have Creative fix it. If not, they want something like $80. If you know someone who has a soldering iron then its a fairly easy fix. It just requires removing the battery, sliding down the plate, popping off the plastic surrounding, removing two screws that hold it together at the top, and reheating the pad.

Posted on Jul 06, 2006

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  • Level 1:

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My suggestion is that there is a loose connection in the headphones and that is why it will only work when it's in a certain direction. That would be the soloution if it was just that one pair of headphones. If lots of pairs of headphones don't work. then it might be that one of the metal plates in the headphone port is broken or damaged. If this is so it might be worth taking it to your local electrician.

Posted on Jul 04, 2006

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Posted on Jan 02, 2017

techman
  • 3130 Answers

SOURCE: Creative Zen Mirco 5GB

sounds like the ground or common has broken or cracked on the headphone jack. It shouldnt be a big deal unless its a broken Printed curcuit board or flex cable. Contact http://us.creative.com/support/custsup/a... for a sevicer near you. Good Luck

Posted on May 07, 2006

MakikiChris
  • 84 Answers

SOURCE: sound only comes out of 1 speaker/earphone (creative Zen)

Hi skillhe...assuming you have tried a different pair of headphones with no success, let's start by updating the Firmware for your player, and also updating the Software for your PC. Click on the URL below to download and install the appropriate updates for your player and PC OS. http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=33&y=12 Please update your post with specifics of failure or success, and we can continue to work on your issue until we have corrected it......good luck my friend

Posted on Aug 03, 2007

Lee123
  • 42 Answers

SOURCE: Headphones port on my Zen no longer working

You may have a detatched connector on your circuit board. My main solution is: Solder the wire to the connector and presto. You may have to read instructions as to how to take it apart. Good Luck.

Posted on Sep 13, 2007

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