Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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C2424 Removal of covers

Hi, I saw a post about a maintenance manual for removing the covers to get to the inside to repair it...but nothing was in the reply. Does anyone know if any maintenance manuals that show you how to properly remove the covers to my Workcentre C2424? Desperately need help! Thanks!

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They would tell you how. But I can tell you how to remove them
1. Disconnect and unplug the document feeder and remove the document feeder and scanner assembly. Once you remove the molex connector from the socket by the power cord you go to the back of the machine and there will be 2 tabs you press down to release the scaner, pull it back until you get it past the tabs, lift up and off.
2. There is 1 screw on the back of the machine, for each cover, on the upper portion of the frame, they are torx screws, remove those.
3. Step to the side of the machine and lift up and out on the cover, pull at about the middle of the cover. The front cover will pop off in the process, that is all that holds the front on. Slip off the front cover and lift the side covers up and toward yourself. Some tabs will realease as you pull the covers up. That is all there is to removing the covers.
What do you want to do once inside the machine??

Posted on Oct 21, 2008

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C6000 is usually cause by fluctuation of current(power supply).


Open top cover then turn ON the machine,press System Menu then scroll down to Service Setting,then HOLD BOTH the "Start key" and "#" and press "OK".

Scroll down to Maintenance Mode then press "OK".

press 163 on the keypad

scroll down to "Execute"

press "OK"

Turn Off/On...

If C6000 appears again..,


U have to reset the fuser thermostat manually.

FUSER REMOVAL:Remove rear cover,top cover,left and right cover.

Remove two screws. Unplug two connectors. Pull out Fuser unit.

Thermostat removal:

remove two screws,separate the upper part from the lower part,,

remove separation claws (3pcs each 1 held w/ screws at the rear)

remove the heater lamp,and upper fuser roller...

remove two screws that held the thermostat (circular shape)

(reset manually)

If you touch the top of the thermostat you will notice that it is in concave form...,you have to drop it hard on the flat surface in order to bring back it\'s original form which is CONVEX.


THEN,Repeat procedure in STEP 1.

Mar 03, 2014 | Kyocera Copystar CS-1620 Black and White...

2 Answers

Xerox C2424 error code 19,003.48 and 07,010.43

for error code 07,010.43

Access the power switch by opening the Interface Cover on the right side of the machine.
  1. Power OFF the machine. c2424-pwr-sw-arrow.jpg
click on this:
for maintainance

for troubleshooting:

Jan 30, 2008 | Office Equipment & Supplies

2 Answers

Init Unable 48, See troubleshooting and routine maintenance chapter in User's guide


What is the condition of your print cartridges? They could have dried out during the 2 month period that you didn't use the printer. Try, cleaning the contacts of the cartridges and the printer. If you have new cartridges to try....even better.

Jan 15, 2008 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Xerox c2424 37,002,47:280890

The 37,002 error code is for a defective heater in the printhead 650-4354-00. There is no reset or workaround for this error.
Unfortunately, the part is fairly expensive, but the C2424 is such a workhorse, you may want to repair it.

Whit Item, Inc.

Dec 06, 2010 | Xerox C2424 Copier

1 Answer

Xerox C2424 Error: 07.010.44:152562

Hi design811:
Here is your problem.
7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over
the CAM, due to problems with the process motor gearbox.
1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or
replace the lock
3 1. Is there spilled ink around the printhead? Clean the
printhead area.
Go to Step 4.
4 1.
Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 6. Set the headtilt
6 1. Use service diagnostics to run the Tilt Axis
2. Did the test fail?
Replace the
Go to Step 7.
7 1. Use service diagnostics to run the Process
2. Did the test fail?
Replace the
process motor.
Go to Step 8.
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch
2. Did the test fail?
Replace the
wiper drive
Go to Step 9.
9 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
3. Did the test fail?
Go to Step 10. Replace the
exit module
10 1. Use service diagnostics to run the Load
Maintenance Clutch
2. Did the test fail?
Inspect the maintenance drive
system, replace any defective

Hope this helps

May 21, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Error code

That is a problem with the print head movement,
Normally on a 2424 you get ink spill from the catch tray, It spills into the print head block and causes the print head not to pivot properly.
Remove the scanner and document feeder assembly, remove the two screws on the back covers and pull up and out on the side of the covers. The front cover will also come off.
Now on the left side, looking from the front, you will see a stainless steel block. about 1 inch square, it is on the lower part of the frame about 2/3 of the way back. It will most likely be contaminated with yellow ink. You will have to slip the spring clip off of the block and use some channel locking pliers to work the block off, clean it well, the print head shaft also, then remove as much of the excess ink as you can from the machine,
If that doesnt fix your problem let me know,the cleaning blade may be tacked to the print head. But check the print head block first. that causes that code most of the time.

Apr 14, 2009 | Xerox C2424 Copier

1 Answer

Xerox workcentre C2424

Did you removed the Scanner from the top yet? if so, its kind of tricky.
On the back of the C2424 there are two star screws, You have to remove those. Then Proceed by opening the Front Cover Release which is in front of the printer;to the right of tray 1(manual feed tray). - this will allow for the covers to come off a lot easier.

Next at the front where the paper would land on after being printed. that tray must be removed in order to remove the side panels. there are no screws left. It just pops out of place. Try different maneuvers. There is not much to possibly break it just snaps on/off.

Once you have that tray off , there are no screws to remove the two side panels L (left) and R (right). There are no more screws holding it from this point. the panels have pivots at the bottom and will come loose without much force at a short angle.

Then finally on the top depending on what you need to work on. If you need to get to the print head and the wiper blade assembly or further. You will have to remove the Wax tray. Just roll the exit roller assembly upwards to make room to remove wax tray. Once its pulled out there are two cables needed to be removed. A power cable and a data i believe.

Then from here on out, you can do a lot.

Whats the issue you have? just curious.

If you want more help right away. I check my email constantly. Email me at Label the subject Fixya and ill check it right away.

NOTE: Please let the printer cool before doing this by turning it off and unplugging it. Print head can get extremely hot. Also

Nov 30, 2008 | Office Equipment & Supplies

1 Answer

C2424 System Error 07,010.43

You have an E-mail address, I can send you the info.

May 15, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

2 Answers


Here is what you need. Its is easily replaced through the maintenance drawer on the right side of the printer Part # spacer.gif Description spacer.gif Capacity2 spacer.gif Price spacer.gif spacer.gif spacer.gif 108R00656 spacer.gif Standard-Capacity Maintenance Kit, Work Centre C2424 spacer.gif Up to 10,000 pages spacer.gif $99.99 spacer.gif spacer.gif spacer.gif 108R00657 spacer.gif Extended-Capacity Maintenance Kit, WorkCentre C2424 spacer.gif Up to 30,000 pages spacer.gif $149.99

Oct 30, 2007 | Xerox C2424 Copier

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