Question about SimpleTech SimpleDrive STI-USB235/160 160 GB Hard Drive
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Need troubleshooting assistance please with a Simpletech SimpleDrive
DC Adapter12V 1.5 A
The drive was left on for an extended period of time and may have overheated.
When the drive letter is clicked, the response states that I need to format the disk.
The drive now makes a noise as if it is spinning but the noise is louder than the noise made by an identical drive that I also own.
XP and Vista cannot read any information on the drive.
The drive cannot be read so that a Windows diskcheck cannot be performed.
Properties of the drive show 0 free space and 0 used space
I tried an alternative power supply from an identical drive – no success
I tried an alternative USB wire from an identical drive – no success
Using a forensic tool I acquired an image of the device that shows the following
Type of file: DD File
Size 4,194,300 KB
The forensics tool provides the following report about the drive:
Forensic Acquisition Utilities, 1, 0, 0, 1035
dd, 3, 16, 2, 1035
Command Line: dd.exe if=\\.\PhysicalDrive2 of="E:\1. acuired simpletech\image.dd" conv=noerror --md5sum --verifymd5 --md5out="E:\1. acuired simpletech\image.dd.md5" --log="E:\1. acuired simpletech\image.dd_audit.log"
Microsoft Windows: Version 5.1 (Build 2600.Professional Service Pack 3)
11/10/2008 11:18:37 (UTC)
11/10/2008 05:18:37 (local time)
Disk: HDS72251 6VLAT20 (S/N )
Tracks per Cylinder: 16
Sectors per Track: 63
Bytes per Sector: 512
Total Size: 160836480 KB
Media Type: Fixed hard disk media
Partition Count: 4
Starting Offset: 0000000000007e00
SOURCE: simpletech 320 gb
It has to do with the way computers count. Computers count in binary where we count in decimal.
Hard drive makers list there drives capacities in the decimal format, where windows lists it in it's binary format.
Wikipedia has a good explanation.
Also, the drive may have some preinstalled software on it that could be taking up a bit of space (it's usually not much).
Posted on May 17, 2008
SOURCE: simpletech 250G
SimpleTech has problems with their controller board. The HDD inside probably still works fine. You might want to get an external chassis and take the hard drive from the SimpleTech and put it into the external chassis. You will need a sata one.
Posted on May 07, 2009
It could be that it's internal power supply burnt out,
in which case the drive itself could still be fine.
Try opening up the external case, and removing the drive.
Once you do, plug it in to your computer directly using its SATA cables, and see if that works.
Hope I helped,
Posted on Jun 21, 2009
The drive was damaged during the interuption. This has happened to alot of my flash drives and there is not way to fix it. You can, however, replace the hard drive in the case. Open the case and you will see a small laptop hard drive (that's all it is), purchase a new replacement and throw it in there.
Posted on Oct 04, 2009
I seriously doubt the integrity of this question as any forensics Dept would know how to do this.
There are plenty of data recovery programs on the net that will do the job.
Posted on Jan 07, 2010
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Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 27, 2010
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