Dacor dcm24s.light, fan, and control panel work but turntable and heat do not
My 3 year old Dacor DCM24S convection/microwave looks like it's working, but the turntable doesn't turn and the magnetron doesn't come on.
The control panel works fine, counts down to zero and beeps. The light comes on when the door is opened or microwave is running. The fan comes on.
I've taken the cover off and looked at the door switches and interlock. They all "look" OK. No discoloration, no loose connections, nice click when engaging. I do not have a meter to check for faulty switches, etc.
The turntable when turned manually does spin the motor.
Would the microwave act like this with a bad switch, or would it just not do anything when the start button was hit?
If it's the magnetron, why doesn't the turntable turn now?
Is there anything that would explain no heat and no spinning turntable?
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Re: dacor dcm24s.light, fan, and control panel work but...
Most likely the bottom door switch. Dacor units are built by Sharp and that switch is a very common problem. You'd either need to check the switch with an ohm meter or remove the cover of the switch to see if it's burned inside.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Interlock switchIf your
microwave is turning itself on, the first thing to check is the
interlock switch. This is usually the first thing to malfunction that
could cause this issue. If the interlock switch is bad then it will need
to be replaced.
Main control boardIf
your microwave is turning itself on and the interlock switch is still
working, the probable cause is the main control board. If the control
board is defective it will need to be replaced.
It would appear that relay # RY1 is stuck on your control circuit board.
We regularly repair such control units for
customers nationwide by mail for $39.95 postpaid in about a
week or so with a one-year guarantee.
the service / repair manual for this model and have uploaded it to our
site here to help you.
It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.
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Feel free to contact me directly (and please remind me of your
full model number from the tag on the unit) for more information & help.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer. We're happy
to help you. Once we have all your information and
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thoughtful rating of our answer.
Placing the bag on an inverted glass bowl or pyrex casserole dish worked!!!!! For 2 years, I have cursed my Dacor microwave for its inability to make popcorn (burns a hole in the bag, bag stays flat, almost no kernels pop, etc...) I read the last suggestion to use the glass plate and I am now sitting with a bowl full of perfectly popped popcorn - with only 1 kernel unpopped. The metal tray in the microwave conducts too many waves through the bag I guess.
Thanks for the solution!