Question about Dell 1710n Laser Printer

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I followed this suggestion and now the IP address is 0.0.0.0. I can not get to the printer setting. I don't know if the DHCP setting still remained as static instead of dynamic. ANY SUGGESTION?

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  • Anonymous Apr 29, 2009

    Thank you gbm64! You have saved me a lot of time and hassle!

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I had the same problem, after removing the DHCP settings, maybe for an error during the configuration the printer didn't assume the new IP address and it resulted 0.0.0.0 from the configuration page.
No way to connect to the printer until I did a network card reset following this procedure:

************************************
7. Network Card Reset:
a. Turn the printer off.
b. Open the front cover.
c. Hold down the Continue and the Cancel button while powering the printer on.
d. Release the buttons when the Error light (bottom light) stays on solid.
e. Close the front cover and the printer should return to a READY state.
f. Press and release the continue button to print a network settings page.
g. On the page that prints verify the following:
�� Status = Not Connected
�� Active = Yes
�� DHCP,BOOTP,RARP Enabled = Yes, Yes, Yes
�� Address Source = Manual
�� Address = 0.0.0.0
************************************

The printer took a new IP address from the DHCP server.
Since my goal was to set a fixed IP address, I entered the printer configuration through Internet explorer, typing the newly assumed IP address and going to TCP/IP settings where I removed The 'Auto DHCP' and I set the IP address I wanted.

Posted on Apr 09, 2009

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Next, you need to figure out what IP address the printer automatically obtained. There are multiple ways to do this. The surest way is to get the printer to tell you what the address is by printing out a network configuration printer report. You'll have to cycle through the options on your particular HP printer to find and print the configuration report. On an HP 4250 for example, you would push Menu, Information, and then Print Configuration to get it to tell you what IP address it's sitting on. The external JetDirect appliances have a button you can press to print the configuration.
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If you want to change the IP address to something static, you can do it via Web interface or command line interface (CLI). But by the time you even start the Web interface, you could be all finished if you used the CLI. We're going to stick with the CLI here because it requires only a few quick commands.
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