Question about Microsoft Xbox 360 Console

2 Answers

Wont get past dashboard...

My 360 can turn on fine but only if you have no game in and then when you put one in it will just sit at the white screen with the xbox logo(the one that you are supposed to see for a second while your game loads)
i have no idea why it is doing this and somepne please help me out

Posted by on

  • Werls9009 Oct 20, 2008

    well i mean it sits indefinitely at the logo no matter how long i wait. but thanks for the help anyways.

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2 Answers

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Just clean the laser eye carefully and manually , I say manually because it probably won't read a disk cleaner either. this means taking it apart. I get these all the time and its always the same , most ( 98%)just need a cleaning the other 2% need new lasers

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Posted on Oct 21, 2008

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If you have automatic startup on your computer, then when you put in a game, the game should start right up. my friend had this same problem and he would just wait the extra minute that it took him to start up the game. you can try calling microsoft customer service and refer the problem to one of their representatives.

Posted on Oct 20, 2008

  • brandon waltz
    brandon waltz Oct 20, 2008

    sorry i meant xbox 360 not computer :)

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When I play Black ops it loads but never goes past the black screen after you press play game. I have an Xbox 360 white and I'm wondering is that the problem. When i took it to my uncles 360 it worked...


I have never heard this issue before. You probably have a lager issue then what can be resolved here and might face future issue in the future. Is this the only game you are having issues with?

Seeing that you mentioned you have purchased a hard drive then I would recommend you install the game to your hard drive and try play after that. This will resolve any issues possably of your disk drive possably getting hung up during gameplay.

follow these instructions to get your game installed on your hard drive:

Install Xbox 360 games on your hard drive from a game disc Note Installing an Xbox 360 game on a hard drive requires between 4 and 8 gigabytes (GB) of free disc space.
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    ddopen360s.jpg

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  2. From the Xbox Dashboard, go to My Xbox.
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  • Multidisc game? Install each disc to your hard drive.

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you will also need to do something called a reflow, we us a proper infra red reflow over which in turn re-seats the solder and rectifies these sorts of problems. if you simply just put some paste on your not solving the problem.

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