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My colour printouts from new Samsung CLP-310 do not match original WORD 2000 docs colours (or compared to HP deskjet. Is there a MS patch for this?

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Hello,

There is an update for your printer. This is a firmware update. A firmware update, rewrites code located on the printer's main system board. The latest update is dated 10/17/08.

Flashing firmware does not have a go back element or undo, so it is really important that we verify your model and what seiries of printer you have. I suspect you have a CLP-300 Series printer and that the 310 of the 300 just describes some features added or left off and even who you purchased it from, in many cases.

Please look at these two photos and then post the data off the name plate for your model number in particular.

My colour printouts from new - 406eb47.jpg ccb435d.jpg

You will notice there are two lines to include in your reply.
1.) The Model: (first line)
2.) M/C entry (second to last entry in this photo of the label.

Once you verify this and I post the firmware update link for you, you will need to follow the instructions I include below.

Regards,
Worldvet


[from Samsung.com PDF file on this firmware upgrade]

Samsung has released a new Software upgrade file for print quality, automatic error recovery, and toner save mode on color laser printers.

Procedure to Set-up Download Mode on Your Printer - CLP-300 series
Turn power off.
While holding down the ‘STOP’ button on the Printer, turn the Printer back on.
Keep holding down the ‘STOP’ button until all the LEDs turn orange.
Then release the ‘STOP’ button, and press it again, one more time.

1. How to Upgrade
Please make sure to check the printer model number before performing the firmware upgrade.
2. Release Notes
Improved on light printing quality at low temperature environment
Automatic error recovery at abnormal operation
Toner save mode by optimized toner supplying
3. Caution
After firmware upgrade is completed, green LED lights will light up.
Do not turn off the printer before green LED lights turns on. A power interruption will corrupt the process.
If the printer is connected by a USB cable, disconnect all other USB devices, except your keyboard & mouse, from the computer.
If possible, be certain the Printer is connected to a BackUPS

Firmware Update Confirmation Instruction
Model CLP-300 series
When firmware upgrade is started, status LED light will start blinking.
As the printer reinitializes, status LED light will automatically turn off and then on.
Firmware upgrade is complete when status LED stays on green.

After firmware upgrade is completed, the LCD will display the message ‘Ready Copy’ and the LEDs will stay on green.

4. If there is an Error after firmware upgrade
If LED is on red or blinking after firmware upgrade, set-up download mode again and re-try the firmware upgrade.

Posted on Oct 20, 2008

  • Glenn Rogers
    Glenn Rogers Oct 21, 2008

    As you can see in the updated fixes in this upgrade, it fixes issues with the Toner Saver feature. This is highly likely the issue you see in your print outs. The printer is trying to save you toner and in doing so is giving you the appearance of faded print outs.

    Once I verify the actual version of the 300 series you have I'll post the update and reiterate the caveats so you don't get stuck with a problem from trying this update. These, needless to say, are normally performed by IT Techs.

    Regards,
    Worldvet


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