I got a new dell AIO 924 with my laptop about 2 years ago and am now just having to hook it up. Got it all hooked up, software installed and when I print the alignment page it says to remove the tape from the cartridges. I did this when installing and rechecked to make sure. It will print in color but not black. It shows the black cartridge is full, should I replace it anyways?
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I have the same issue where the printer displays "Right cartridge Incorrect". However, it's had no problems up until about two weeks ago and I've had the right cartridge in place for about a year or so.
Ttry this option. At start menu select control panel, then select printer, then right at your printer model, then select properties, and select maintenance. At maintenance menu, select ink settings. if you want to use black ink only then click the menu button.
or at Printing Preferences select main, then just check the box with grayscale printing.
if the problem still the same Try upgrading your system to XP Pack2 Professional or Vista Premium/Ultimate, then install your printer driver. These two system has a built in upgraded plug and play drivers, so it best suit to your need. thats it... Have nice day!