Question about Pentax Optio S50 Digital Camera

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Will not power on, lens stuck, poor warranty

After taking about twenty pics with a new Optio S50 camera, the lens would not extend and the camera would immediately power off so it is not usable. This is not a battery problem. I am just starting a one year warranty. I have read many reviews with the same complaint mentioned. I talked to the Pentax tech and he hinted that it was a known defect. However, when I followed the instructions and returned it to Pentax for repair, I was told that a high repair cost would be made (over $152) to repair the misaligned lens shutter casing and do related calibrations. Previously,I could see that the lens cover had shifted slightly as if it were loose so I felt that this was why the lens cover would not open. The pics were easy to take in the beginning but now I can't use the camera because the cost to repair is about what I paid for it. This camera was treated carefully and was never dropped. There are no scratches or dents. I will never buy a Pentax again. The other complaints said that Pentax Service Dept would not honor their warranty either and said the camera must have been dropped or gotten wet. Cheap construction which fails and no real warranty provided. It is not worth asking for the camera to be returned to me.

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I had same problem, the camera was dropped by my daughter, I could tell by the dent! Assuming the lens got misaligned so that it would not extend and open the shudder, I firmly placed my fingers on the inner silver ring of the lens (where the printing is)and with pressure, tried to force rotation counterclockwise. After doing this twice, VOILA! The camera is functioning again.

Posted on Jul 25, 2007

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Solution of lens struck :
There is a very very easy way to fix this problem..

This can happen if...
1.) If the battery dies when the camera lens is open (and you close it manually, or sometimes, even if you dont.)
2.) If you used a AC adapter with too much voltage or not enough. (this can happen even if you used the correct voltage, refrain from using AC adapters at all)
... all together its ethier a voltage or camera lens problem...



Do as i say..

1.) Remove battery
2.) Remove front plate (screw driver may be needed)
3.) Check all gears, make sure they are correctly fitted in place)
4.) Move the gear manually to make the lens come out.
5.) keep it out, put the front plate back together.
6.) reinsert the battery, turn it on.

1.) Remove the battery.
2.) Wait about 6-8 hours.
3.) Reinsert the battery.

1.) Remove the battery.
2.) Try hooking it up through AC adapter, put correct voltage.
3.) Try turning it on.
4.) Remove AC adapter, reinsert battery.
5.) Turn it on.

Hopefully all this information helped,

Posted on Jul 10, 2008

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Oh boy says the camera tech, a free camera. UTTER BS mate. This is an old trick to say you dropped it or got it wet. If a camera gets wet you can tell straight away and if you are adamant you haven't dropped it or given it swimming lessons then stand up for yourself and DEMAND it gets repaired. I'll guarantee it'll get repaired and sold very quickly if you leave it with them. Many cameras suffer from a similar fault and OK many of do get droppped but just as many are faulty without being dropped. Write letters to Pentax themselves and jump up and down.Make as much noise as you can. If you have a consumer affairs organization write to them as well. Threaten media notification and anything else you can think of. Even legal action. Any genuine Tech will stand up in court and say it's a common fault in many brands. I did hear of one person who took a camera company to court because they refused to repair her camera because she carried it in her purse. She won because the darned thing was advertised to carried in a pocket of purse. Honestly some of these shifty characters just love people like yourself. Go to the top and make NOISE and lots of it. BMW

Posted on Jul 02, 2006

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Posted on Jan 02, 2017

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SOURCE: Pentax Optio M20

When the camera is turned on, the lens extends, makes a slight buzzing sound and then retracts and the camera turns off.

Posted on Feb 20, 2008

SOURCE: Pentax Optio 555 - Fozen with the lens stuck-out

happened to me a couple times & after recharging battery, still stuck, so manually pushed it in when motor was running trying to close it.

Posted on Apr 06, 2008

  • 691 Answers

SOURCE: pentax optio e35 digital camera when i went flat


Thank you for using
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Your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

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Posted on Nov 29, 2009

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