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Photoshop 7 Will Not Open

I have been using Photoshop 7 for the last couple of years but recently it would not open, so i re-installed it but i got a message saying something about the Photoshop Primary Scratch beening on the same drive as the Windows Primary File, i don't know what that means.

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Photoshop wants you to put the files on another drive when the main one is full. It always ask this when you first install it. Just make it the local C drive unless you have another drive.

Posted on Oct 23, 2008

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I installed photoshop 7.0 on my pc.when i tried to start it the error comes "could complete your request because of missing or invalid personalisation"


Errors such as this could happen when an older version or BETA (testing) version of Photoshop CS has already been installed on the computer, or when your registration information file does not get written properly or is corrupted. When there exists multiple copies of Photoshop in the Applications folder, your system and Photoshop may get confused and encounter conflict with which files it should use to verify personalization. The same case could happen if there is a BETA version of Photoshop currently or previously installed on your computer. This conflict can lead to personalization errors when launching the application.
The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder alphabetically. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.
A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it. Some troubleshooting steps which I recommend are as follows:
Solution 1: Uninstall and then re-install most recent version of Photoshop.
If Photoshop's serial number is not displayed on the bottom of Photoshop CS's sg Photoshop, you may have another version of Photoshop CS on the computer. Uninstall the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.
How to remove and uninstall Photoshop: 1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location. 2. Uninstall Photoshop from the control panel 2. Delete all Adobe Photoshop CS folder(s) in the Applications folder if there are any. 3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash. 4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: If the reinstallation did not work, download the Adobe Creative Suite Cleaner Tool at http://www.adobe.com/support/contact/cscleanertool.html
Just follow the instructions on the same page mentioned. This will help you clean out all the files of Photoshop that was installed to your system, as well as the registries that may also cause conflicts.
Solution 3: Use the ImageReady personalization file.
If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.
To Use the ImageReady personalization file: 1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 2. Open the Contents folder, and then open the Resources folder. 3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open. 4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 5. Open the Contents folder, and then open the Resources folder. 6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder. 7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.
Solution 4: Replace the Photoshop .sif file.
If Photoshop does not open without error, also replace the .sif file: 1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder. 3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open. 4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents. 5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder. 6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder. 7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder. 8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.) Compile and install.

Jul 02, 2011 | Adobe Photoshop 7.0 for PC

1 Answer

Install photoshop elements 6 for windows 7, it does not open at all after installation.


You have to wait for the information about the compatibility of the Adobe Photoshop Elements 6 and Adobe Photoshop Elements 7. You can upgrade to Adobe Photoshop 8 which is completely compatible with Windows 7. You can check the compatibility here. Check event viewer for the error message, for this click on start menu type Event Viewer and press Enter. It would be better to check with Adobe for what operating systems that Photoshop Element 6 would be supported. However you can try installing Adobe Photoshop Element 6 in a fresh installed Windows 7.
I hope this helps.

Apr 21, 2010 | Adobe Photoshop Elements 6: Windows

2 Answers

When attempting to start Adobe Photoshop Elements 2, I get this message " Could not complete your request because of missing or invalid personalization information." Using a PC running XP home service pack...


OK, loads of different fixes for this, have fun.

These errors are caused when a version of Photoshop CS is already on the computer, such as a beta copy, or if your registration information file does not get written properly or is damaged. If multiple copies of Photoshop are in the Applications folder, or if a beta or tryout version is installed in addition to the regular version, the system and Photoshop may confuse which files to use to verify personalization. This confusion can lead to personalization errors when launching the application.

The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder in alphabetical order. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.

A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

Solution 1: Remove and then reinstall Photoshop.

If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.

2. Delete all Adobe Photoshop CS folder(s) in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: Remove and then reinstall Photoshop in another location.

If you uninstall and reinstall and still get personalization errors, or if you cannot locate an installed copy, uninstall any copies you find, empty the trash, and then remove Photoshop, and then reinstall Photoshop in another location that is alphabetically in front of any other installation.

To remove Photoshop and install it in a new location:

1. Move any personal files from the Adobe Photoshop CS folders on the hard disk to another location.

2. Delete all Adobe Photoshop CS folders in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Create a subfolder in the Applications folder, that is named differently from the default Photoshop install folder (Adobe Photoshop CS), and is is alphabetically in front of the other version of Photoshop, such as \Applications\aaaa\Adobe Photoshop CS.

5. Reinstall Photoshop CS and select the new subfolder (created in Step 4) as the install folder when prompted for the installation location.

Solution 3: Use the ImageReady personalization file.

If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder.

3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder.

6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.

Solution 4: Replace the Photoshop .sif file.

If Photoshop does not open without error, also replace the .sif file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder.

8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.)
Compile and install.

I know its a lot, but Adobe is a complicated program:) Source(s): http://kb.adobe.com

Aug 10, 2009 | Adobe Photoshop Elements 2.0

2 Answers

Photoshop Upgrade


Here's your answer directly from the horse's (Adobe's) mouth:

http://photoshopnews.com/2008/10/06/last-chance-to-upgrade-from-photoshop-7/

Apr 17, 2009 | Adobe Photoshop CS3 10

1 Answer

Photoshop on G4 imac


There have been some reported issues with PS7 on Mac Os 10.4.. first i would try repairing disk permissions.. if that doesn't work, you may need to do a fresh install, then download all the updates before you run the application for the first time.
Ciza

Oct 28, 2008 | Apple iMac G4 Desktop

1 Answer

Because of some bug ? i lost most of what was in my file, edit, image, select , filter, view, for adobe photoshop 8 that i can't re-instal because in last 7 years i miss placed the original c.d.i can't...


Here's what to do. Redownload the software using a torrent site, and reinstall it using your legal key code. The keycode can be found when first starting up photoshop. It's listed right there.

Steven

Sep 16, 2008 | Computers & Internet

3 Answers

Photoshop 7 won't open


Hi there heepslaven,

Quite a dilemma. You need to be in Photoshop to adjust the memory preference settings. The memory preference settings prevent you from getting into Photoshop. Catch-22.

The solution: Change the settings through the .ini file.

Important: If you have questions or need clarification at any point, stop and ask. You are my eyes, I want you to understand the process. OK?

Just to clarify a few things (to rule out other possibilities), please respond with the answers to the following:
  • This just started happening? (No recent changes or upgrades to 7.0?)
  • What is the size of your hard drive? (Right click the drive icon in My Computer and select Properties. It will show a pie chart. I'm looking for Capacity)
  • Same place, What is the available space?
  • Any other recent events that might have something to do with memory usage or disk utilization? (even remotely possible)
  • Ram - How many megabytes (Giga?)
  • Are you comfortable navigating with Windows Explorer?
OK, The objective:
  • Find the initialize file (.ini) that Photoshop uses to save its settings (general preferences, memory, file locations, etc.).
  • Once found, change the default settings, specifically those involving memory usage, errors and so on.
  • This should allow the application to complete its initialization.
  • The changes: Either you can do it with notepad or you can copy and paste it into a comment back to me. Then I make the changes which you put back into the file. Which ever, I prefer to see the whole file, in case something else catches my eye. Don't worry, it's pretty short.
Sound good?

Get back to me with the answers and we can begin.

Mike

Aug 16, 2008 | Adobe Photoshop 7.0 for PC

2 Answers

Photoshop cs3 error


You have to 'Export' the file. You'll be offered Quark 7 or 6 for file type.

Jul 15, 2008 | Adobe Photoshop CS3 10

4 Answers

Photoshop 7.0


Unfortunately the "official" word is out. Photoshop 7.0, 7.0.1 is not compatible with Apple's newest Operating System, Leopard (10.5).
Adobe Photoshop versions CS (8.0) CS2 (9.0) and CS3 (10.0) do run in Leopard but may have some issues. The only suggestion I have for you is either revert back to Tiger (10,4) or upgrade your Photoshop to CS3. Adobe offers a discounted upgrade price from 7.0, CS1, CS2 to CS3 for $199. That's a lot better then paying the full retail price of $649.00. I wish I had a better suggested solution for you. You're not alone on this one.

Nov 27, 2007 | Adobe Photoshop 7.0 for PC

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