Question about Acer Aspire 5100 Notebook

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Locked keyboard and mousepad on acer aspire 6920G

Suddenly keyboard and mouse pad locked on my laptop. \when i am trying to boot it goes until the windows entry code but then i can not type anything. If i go to bios the keyboard works properly. I tried everything like FN+F11 (Num lock), or FN+F7 (mouse pad lock) but nothing works. I took out the battery and tried to boot only with electricity but again nothing.
I have the laptop 2 weeks now.
Please someone to help me!!!!!!

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  • Thanasis Rizopoulos Oct 20, 2008

    First i would like to thank you for your answer. I did this what you prompt me with F8 & safe mode and i had mouse and keyboard. I ask to repair and when this finish i did a restart but the same. Mouse and keyboard doesn't work. Do i have to do something else in safe mode? I would like to remind you that i have Acer Aspire 6920G.
    Please help me!!!!
    Thanks in advance.

  • Thanasis Rizopoulos Oct 20, 2008

    Sorry but i forgot to tell you that mouse and keyboard worked when i choose to proceed for repair from safe mode. If i put safe mode with Networking is the same it goes until windows code input but no mouse no keyboard.

  • Thanasis Rizopoulos Oct 20, 2008

    i have a laptop and i try to use its own mouse pad but not working. The same with the external mouse. I tried many times to plug & unplug it but nothing. The external mouse it works properly with my wife's laptop from where i am writing now. I have mouse and keyboard only to the system recovery options after pressing F8 and to BIOS after pressing F2 on boot up. Any idea?

  • Thanasis Rizopoulos Oct 20, 2008

    I don' t have an external keyboard!!!!

  • Thanasis Rizopoulos Oct 20, 2008

    Can someone help me please? Or maybe i have to go straight to acer.

  • Thanasis Rizopoulos Oct 21, 2008

    i found an external keyboard and yes it works. What should i do now???? I can work from the external keyboard.

  • Karthik Jeevan Dec 17, 2008

    I too have ASPIRE 6920G. I am having the same problem. Is anything given in the user manual about this because I don't have it.

    I tried with Fn+Fn7 but it dIdn't work.

    I tried with removing the battery but same continues. Anyone can assist me in this

  • Thanasis Rizopoulos Feb 11, 2009

    FN+F7 for mouse pad lock/unlock.

    If nothing happens then this what i did with mine 6920 was continiously pressing Alt + F10 at boot up for windows formating.


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Almost same problem: the mouse froze.

Found a nice solution at another website: switch off the pc, unplug the power supply cable AND remove battery. Press "on" switch for 20 seconds. Now re-install battery, plug back power supply cable, and switch on. Worked for me (what exactly worked for me I don't know but hey)

Good luck.

Posted on Mar 29, 2009

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The same thing happened to me and I had to do a system restore. Then tell windows not to auto install new updates. It is totaly a window update driver issue.

Gooooooo.. Vista! YEAH...

Posted on Feb 09, 2009

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ACER Aspire 6920 mouse is locked how do I unlock it?

Posted on Oct 21, 2008

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  • 45 Answers

Sounds like a Window's driver issue. have you tried Safe mode? Tap F8 (without the FN key) on bootup and select Safe Mode with Networking, your keyboard should work there. Post back with your results

Posted on Oct 20, 2008

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  • Arthur Keech Oct 20, 2008

    Try unplugging your mouse and then repeating the same steps. You appear to be having a fairly serious OS issue.

  • Arthur Keech Oct 20, 2008

    Hmm, without being able to log into windows we don't have many options. Could you try plugging in an external keyboard (make sure you remove the mouse though). When you reach the login screen press Tab once which should select your password entry section. Hopefully your keyboard will work from there (try both of them). After you get that working post back and I'll tell you what you need to change.

  • Arthur Keech Oct 20, 2008

    Ahh shucks... well it looks like your going to need to reformat your computer or get it serviced by a technician. Keep in mind if you format you will lose all of the information on your computer.


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