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Ebay limiting seller

Been with Ebay for many years and have a 100% positive feedback rating. As soon as I signed up with Auctivia, I received an alert: Attention Seller. You can not submit your listing due to the following problems. In order to help maintain a safe trading environment, selling limits are occasionally placed and/or revise in a 30 day period. At this time you are now limited in the number of certain items you may list or revise in a 30 day period. I have a long standing and consistent positive history of selling items such as the active listing that prompted this alert. I did not know Ebay would limit me if I signed up with Autivia and feel that I am being punished unfairly. The reason I signed up with them was to get my pictures posted one on top of each other instead of side by side. I have been with Ebay for a very long time and I honestly feel this action is unfair and unwarranted!!! I read recently that “EBay’s relations with sellers over the last few years have deteriorated". I have always been Ebay's staunch supporter, especially at my Executive Women in Business meeting. However, Ebays actions have me very concerned. I would appreciate any help you can give me. I recently received an invitation from Amazon to join their Marketplace service. Sincerely, Juanita Amacher
Fitwear4life
Centerpointe.bs@comcast.net

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Bminis,

The sad truth is ebay doesn't and will not talk to users directly "live" on the phone. When I called these corporate ebay numbers, all paths led back to their website. The closest thing to live interface with a rep is through "live chat" support available through their site. A thought, if you get a rep in a chat session, hit him up for phone number, be relentless, **** him/her off if you have to, but, get resolution to your issue. Remember, "the squeaky wheel gets the oil." This is the best I have to offer, I hope it helps.

eBay Headquarters:
eBay Inc.
2145 Hamilton Avenue
San Jose, CA 95125

800-322-9266
888-749-3229

anaanymous


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Posted on Oct 21, 2008

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1 Answer

Need mediator for dispute with seller


It more than likely not the sellers fault ,but the Postal services fault the package was not delivered. You can change to negative feedback to naturale. I am also a seller on eBay I am sick of my packages not being delivered just because the Postal Service can`t do there job. But is the sellers that have to accept negative feedback and even have give the money back also .

Jul 12, 2012 | eBay Auctions

Tip

How much time to dyou need to improve your eBay Seller Dashboard


You generally have until the next evaluation period (this info is in your Seller Dashboard) to improve your detailed seller ratings (DSRs). If it's almost the end of the month, you should focus on open transactions and do what you can to satisfy your buyers. That should encourage them to leave positive Feedback for you. We evaluate sellers on the 20th of each month. If your percentage of low DSRs improves, but you haven't reached the minimum performance threshold, eBay may reduce or remove your selling limit. Your listings may still have a lower placement in search results, though. This gives you a chance to improve your business and resolve any issues with buyers before you can ramp back up. If your percentage of low DSRs reaches acceptable levels, eBay will remove all the consequences from your account.

Hope this helps! Please rate! Thanks!

on Apr 02, 2010 | Ecommerce

1 Answer

How can I have someone help with a problem about seller preformance other then customer service


eBay has made some changes in this . They now will remove some low detailed seller ratings. eBay has made some improvements on ""seller protection"".

eBay

Feb 21, 2012 | eBay Auctions

1 Answer

Want to set up basic ebay store. What is the requirement?


Hi,

Welcome to fixya.Please check this link http://pages.ebay.co.uk/help/sell/store-getstarted.html.That link will help you on how to get started on ebay.

Hope this helps.:)

Sep 12, 2011 | eBay Auctions

1 Answer

Hi. I left neutral feedback for a seller. The seller solved my issue and now I want to change the feedback to positive. How can I do that? Item nr. 400228330958.


Hi,

You can ask the seller to send you a Feedback revision request. Once it's sent you will just need to respond to it and you will have the option to change it to positive but seller's can only do it 5 times a year.

You may also try to send a request to the eBay's Feedback Removal team using the link below
http://pages.ebay.com/help/contact_us/_base/result_6_7_1.html
Click the email us

The problem with the link is that eBay will remove the entire Feedback.

Hope this helps.

Jul 30, 2011 | eBay Auctions

1 Answer

I ordered a hello kitty mobile from ebay it was posted 16dec ive not received it i emailed the seller got no reply ive phoned the post office as due to bad weather it was held up in post they cliam it...


Always look at the feedback of the seller. Even if they have high feedback click on the numbers next to their name and see what the last 5 customers said. You will often find that for what ever reason even sellers with literally thousands of feedback just one day goes sour and try to make as much money as possible before closing their doors.

To resolve this now:
1. log in at www.ebay.com
2. Go to my ebay (upper right hand corner)
3. In left tabs find "wWon/Purchased" and click it
4. If you HAVE paid for the product and the $ sign next to the item is filled in then click the drop down arrow next to more options find the option to open a case.
5. from there follow the steps and ebay will try to resolve it.

They will ask you if you want a refund or still want your product. They will try to work with you AND the seller to be fare to both parties. If a solution can't be found and you DID already pay for the product and can prove it then they will close the case in your favor will full refund. Make sure you leave feedback so future buyers know that seller didn't ship product.

Don't be afraid of negative feedback, sellers can only leave neutral and positive feedback, they can NOT leave negative feedback...

Ebay has protections against this. Here is a check list of bonus things you need to do to protect yourself.

*never respond to "ebay" email that doesn't have your user name in it.

*If you get an email asking to update account don't click link in the email, TYPE out ebay.com and go to your inbox THROUGH ebay to verify it is from them, if it wasn't from them then go back to that email and forward it to fraud@ebay.com

*only talk to buyers or sellers through ebay, don't email them directly this way all communication is recorded in the even you have to make a claim, or they make a claim. As long as your honest tracking all communication through ebay will only help you.

*check sellers history, a good rule of thumb, if they are less than 10 feedback, or have a lot of CURRENT negative feedback it might be safe to pay that extra dollar to a different ebayer and have confidence you will receive your product.

Jan 17, 2011 | eBay Auctions

1 Answer

How is the best way to get started on ebay.?


Hi,

I'm sure you can find some pointers on eBay itself, but I will give my 2 cents for what it's worth.

1) Choose a username and GOOD password when you sign up.

2) Get a PayPal account and get it verified. Paypal is the easiest and most used form of buying and selling.

3) Know your products if you are selling. Give accurate and complete descriptions. Be honest about them too.

4) Ask questions if you are buying and are not sure of something.

5) Use GOOD photos whenver possible. Don't use grainy, low resolution pictures.

6) Give feedback. That is how you are "rated" in the eBay world. If someone only has a Feedback rating of under 90%, I would be cautious. Of course you can view anyones feedback and see comments.

I hope that gives you a start. Happy eBaying.

Thanks for using Fixya.

PS. You can look at my figures if you wish. I use the same username as I use here.
PPS. Please consider rating this solution as this is the way we are rated on Fixya. Thanks!

Nov 14, 2010 | eBay Auctions

4 Answers

I won an item on 1/29/10 on 2'nd chance from rockasouljewelry pd thru paypal.they sent mess.to ship as soon as positive feedback re'cd,I always leave feedback when item I get what I won.They said it is new...


Hi,

This is Wrong Information. What is the Purpose of Feedback, if you offer it before getting the Stuff. This is Actually a Trick to get Positive Feedback to get Powerful Seller Tag.Once you leave the Feedback, you cannot change it to Negative. However, in case, you left a Negative Feedback, the Seller could send you a Form to negotiate and then you could change it to Positive.


Read :-

http://pages.ebay.com/services/forum/changes.html

It clearly states :-

Buyers should wait to leave Feedback for sellers until after they receive the item.

I hope it is clear that, he is trying to Play with words.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Jan 31, 2010 | eBay Auctions

2 Answers

I have been happy with eBay,but they do not accept negative feedback,some thing is wrong there


It is eBAY policy not to allow sellers to leave negative feedback for buyers. However, a buyer CAN leave negative feedback for a seller. eBAY seems to favour the needs of buyers rather than sellers.

As a seller, I wold not leave any feedback until the buyer has left theirs. Then if they leave you negative feedback, you can always say something negative in your feedback to them. Even though the feedback cannot be flagged or marked as negative, other people can still read it.

Oct 10, 2009 | eBay Auctions

1 Answer

EBay listings


The listing structure is not the only thing that has changed at ebay. Sellers can no longer leave negative or neutral feedback. The way around this is to click positive response and then let them have it in the comment area. This works great for me. Also, Meg Whitman who had run ebay for the last ten years retired in March of '08. Also Pierre Omidyar- ebay founder and ceo has decided that buyers must have a near perfect ranking to bid, this is probably whats affecting your business. They have effectively cut the number of buyers who can qualify in half. Contact ebay and give them a piece of your mind.

anaanymous

Oct 01, 2008 | eBay Auctions

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