Question about LG WM3431H Washer and Dryer

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Washer/dryer has stop

Have just purchased new washer/dryer LG WD-1485RD. It was always 'thumping' when stoped altogether. When I took the back off, found 'shock absorber' detached on one side. Now fixed but machine wont go. Is there a reset button?

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Re: washer/dryer has stop

There is no reset button but it could be that a wire has come loose from all that thumping.  Check the connectors to the control board and to the display board to make sure that they're connected properly.

Posted on Apr 28, 2008

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  • Power off the machine remove backcover and top cover.
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Thanks for using Fixya.


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AI got here after googling the same problem.
There are many reports of this "dHE" error - all with BRAND NEW MACHINES !

I rang LG in Sydney, Australia today and amazingly the girl on the phone said there are no known issues with this dryer
(In Australia the combo dryer is known as WD14700RD ) - 7kg washer / 4kg dryer.
Mine has same problem. Whenever the dryer is selected in the program, it stops after the wash phase and flashed dHE (or dHe, can't remember) and thats as far as it gets.

Its a tech, call out tomorrow to try & fix it.
Very poor LG, these are brand new machines, many reports of this problem from googling it but LG have no knowledge a problem.

This may end up being a recall or at the very least, some public announcement of this dHe problem with this washer.
New buyers beware ... It is a fault with brand new machines.
Melbourne Aust.

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