Question about Toshiba Satellite A35-S159 Notebook

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Dvd drive is not recognized , toshiba satellite a75

The dvd drive is not recognized by the cpmputer,I replaced the dvd drive with another dvd drive but the same problem happened, P>S> the original recovery cd's are missing

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Hi solorzano581,

I think most likely the problem is with your Windows OS, since you already tried a known good drive and the problem is still there. But before you do a reinstall of the OS, I suggest that you try the troubleshooting steps from this Microsoft KB: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060 . Especially the one with deleting the upper filters and lower filters in the registry which works almost 100% of the time.

Check to see if you can still use the drive outside of Windows, by booting from the Windows XP or Vista disc. If you can't boot using the reinstall CD, then most likely the problem would be your hardware (motherboard controller perhaps?) If this is what's happening I suggest that you run your laptop's diagnostics software to verify the hardware functionality.

If all else fails, contact your computer manuacturer for additional hardware/software troubleshooting.

Hope this helps!

Peace! :)

Posted on Oct 20, 2008

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