Question about Avaya Definity 6402D Corded Phone

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We have a user with a 6402d phone and the voice mail lamp is not showing on

I have a user with a 6402d phone and the voice mail lamp is not showing on when the user have voice mails. I had remove the phone and tried with another phone and still the light does not come on on the other phone. I have ITT in and out the phone, and released the phone. Nothing seems to work. The settings in Avaya are set correctlly.

Please help,

thanks

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  • 43 Answers

Hi
I cannot remember the exact command but i think its "clear MWI" and enter and it will reset the message waiting indicator

Posted on Jan 07, 2010

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