Question about Philips PSA612 (4 GB) MP3 Player

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Every time i plug my mps player to the computer the computer freezes. I called tech support and said it was my computer. However, when i plugged my neices mp3 player in the usb port everything worked fine. I can no longer load up any music to my device, because once i plug the mp3 player, everything just stops. I need help please.

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Re: Every time i plug my mps player to the computer the...

Uninstall and reinstall the version of the software from the Philips website

Posted on Feb 19, 2008

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Flashes on ad off with hourglass symbol how can i fix or reboot. Its an Craig mps player

I've had this problem a few times with my craig mp3/mp4 player, and I found if you let the battery run all the way thru, then turn it off, plug it back into your computer, and turn it back will load to the "connect" screen.

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OK to Disconnect just means ur battery is full and no files are in transfer to the device. After changing battery, the device will update fora minute, if after a decent ammount of time goes by and nuthing happens, use a pin and hold down the reset button, forcing the device to power down, turn it back on and try to let it update again

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Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged

2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)

3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard)
4. Go to "MY Computer" and see if it shows up as a "Removable disk"
5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know.
EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.

6 Unplug it and let it finalize. Give it lots of time.
7. Return the "Hold button" to off
I hope that helps
Please rate accordingly
Thank you

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1 Answer

When I plug my mp3 player into the Usb port, the screen goes to the connected screen for a split second. Then it goes back to the normal screen. The mps player will continue to go back and forth betwwen...

When I plug my mp3 player into the Usb port, the screen goes to the connected screen for a split second. Then it goes back to the normal screen. The mps player will continue to go back and forth betwwen the two not really connected or playing untill I unplug the cord then its normal.

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1 Answer

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When it gets to the EAX screen tap it ******* the right side just above the menu button, wait for the drive to kick in and it should work again.

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Call Philips - get it replaced. Seriously.

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plug it in your computer.
in my computer look for removable drive
right click on it
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your cd that you downloaded to your pearl mps are very scrached

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