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The in use alarm appears to be related to fax reception and printing. There are some options below that you could try:- Memory Reception If the machine receives a fax under one of the following conditions, it will not be able to print the received fax and will store it in its memory. The In Use/Memory lamp is lit and Received in memory is displayed on the LCD. When the problem is resolved as described, the fax stored in memory is printed automatically.
Ink has run out: Replace the FINE Cartridge.
Routine Maintenance Note
You can set the machine to forcibly print a received fax even if the ink has run out.
However, part or all of the fax may not be printed since the ink has run out.
Also, the contents of the fax will not be stored in memory.
If the ink has already run out, we recommend that OFF be selected for Auto print in FAX user settings to store the received fax in memory and print the fax manually after replacing the FINE Cartridge. After you replace the FINE Cartridge and select ON for Auto print, the fax stored in memory will be printed automatically.
Paper has run out: Load the paper and press the OK button.
A different size of paper from that specified by Page size is loaded:
Load the same size of paper as that specified by Page size, then press the OK button.
Page size is set to other than A4, 8.5"x11"(LTR), or Legal (or 8.5"x14"):
Set Page size to A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
Media type is set to other than Plain paper:
Set Media type to Plain paper.
You pressed the Stop button to cancel printing of a fax: Press the FAX button
Alternatively turn the printer off, open the devices and printers section of Control Panel, right click on your printer and select "see what's printing" and left click on this. A window will pop up which may or may not contain a list of documents. If it does these must be cancelled (Menu - Printer - Cancel all documents). Once all documents have gone from the list turn the printer on and try to print.
Other than the above suggestions I would need to know more about your OS and exact problem. Hope this helps.
to clear document jam: 1 Open the front panel. 2 Carefully remove the jammed document. 3 Close the front panel firmly until it clicks into place.
If the fax paper jams while you are receiving or printing, Remove jammed paper and press Cancel appears in the message.
if the paper is jammed in the printing area 1 Remove the jammed paper by pulling it out smoothly in the direction of the arrow as shown. If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine. 2 Press Cancel. 3 If this was a fax, reprint the fax. For more information, see reprinting faxes on page 29.
if the paper is jammed in the paper feed area 1 Remove the jammed paper as shown. If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine. 2 Reload new paper with the print side facing toward you. 3 Press Cancel when finished.
the machine receives a fax under one of the following conditions, the
machine will not be able to print the received fax and will
automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.
Paper other than A4, Letter, or Legal-sized papers are loaded.
OFF is selected for Auto Print in User Settings.
You pressed the Stop button to cancel printing of a fax.
1. Make sure that the plain paper is loaded in the Rear Tray.
2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the (-) or (+) button to select Memory reference, and press the OK button.
3. Print all the received documents in the memory.
(1) Use the (-) or (+) button to select Print all RX docs.
To print the list of documents in the memory, select Print memory list.
To print a specified document, select Print specified doc..
To delete a specified document, select Delete specified doc..
To delete all documents in the memory at the same time, select Delete all documents.
(2) Press the OK button.
(3) Use the (-) or (+) button to select Yes, and press the OK button.
The machine starts printing documents in the memory one by one.
(4) Use the (-) or (+) button to select Yes
To keep the document in the memory, select No.
(5) Press the OK button.
The deletion confirmation screen will appear each
time after one document is printed. Repeat the same procedure until all
documents are printed.
Use the settings to select LGL as the paper size. (But note that you have to have legal size paper in the machine)
1. Press the Function key (left side, lower right button)
2. Press the Start/Copy key (right side, lower center button). The display will show USER SETTINGS.
3. Press the Left or Right arrows (right side, upper row) until you see PRINTER SETTINGS in the LCD.
4. Press the Start/Copy key
5. Press the Left or Right arrows until you see PAPER SIZE in the LCD.
6. Press the Start/Copy key
7. Press the Left or Right arrows until you see LGL
8. Press the Start/Copy key
9. Press the Stop key (right side, lower right button).
ERROR LCD: WAITING FOR REPORT Solution:
Set [AUTO PRINT RX] to ON (MX300 / MX310)
AUTO PRINT RX
[AUTO PRINT RX] is set to [OFF], incoming received faxes will be
temporarily stored to memory and transaction reports (TX, RX and
Activity) remain in memory. The default setting is [ON], which means
incoming received faxes and transaction reports will automatically
The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
Ink is low or has run out
The paper size and type is not set correctly
Paper has run out
The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
Press the <FAX> button to enter the Fax menu.
Press the <Menu> button. [FAX SETTINGS] is displayed
Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.
Press the left arrow to select [ON], then press <OK>.
Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.
At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.
When this option is set ON, the fax machine will not monitor the ink
level of the ink cartridges. If ink is low or out, received faxes will
print with streaks or blank. Furthermore, once the fax is printed, it
will be deleted from memory.
To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
store received faxes in memory when ink is low or out, press the left
or right arrow to select [OFF] and then press <OK>.
Press the <Stop/Reset> repeatedly to return to Fax standby mode.
Look at the hopper. It will almost certainly have a little graphic on it to tell you which way up the document goes.
If it looks like a sheet of paper with lines of writing on, the paper goes in print side up.
If it looks like a sheet of paper with one corner folded over, and lines of writing visible only on the turned over corner, then it goes in print side down.
If you can't find the graphic, then experiment: Take a blank sheet of paper. Write "Up" on one side and "Down" on the other then stick it into the machine so the writing is telling the truth. Most fax machines have a copy mode - use this to see which side of the paper the machine reads (if you can't get it to copy, fax your page to somebody and get them to phone back to tell you which side of the page they've received).
if you still have the paper manual it's on page 54 and 55
basically you have to press fax button, then press the menu button, then use the right or left arrows (on the side of the ok button) to select "memory reference" then press "ok", then press the arrows again to print which document in memory you want to print (usually the most recent is listed) then press "ok" again.
finally press the arrows to select "yes" to print only the first page or "no" to print the entire document and press the ok button one last time. it should print.
if you are still receiving a "change paper size" type error, go ahead and press the fax button, then the settings button, use the arrows to select your paper size, press ok, then select media type, in this case "plain paper" and press "ok"
DON'T KNOW IF THIS WILL HELP-BUT MY PROBLEM WAS SIMILAR--MINE WAS SAYING PAPER TOO NARROW WHEN I WAS TRYING TO PRINT AND COPY. I JUST KEPT MOVING THE FRONT SLIDER AND THE LEFT HAND SIDE SLIDERS BACK AND FORTH AND TOOK THE PAPER IN AND OUT --TRIED AGAIN AFTER EACH TIME--IT EVENTUALLY FIGURED OUT I DID HAVE THE RIGHT SIZE PAPER--
ALSO TRY---MENU--THEN--COPY SET-UP--THEN PAPER SIZE--SEE IF PAPER SIZE IS SET RIGHT.