Question about Dell A920 InkJet Printer

2 Answers

Driver for vista

I change my PC. New PC is Windows Vista, and I cant install Driver to
printer A920.

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Quoting Whitetiger on this.

I hope its ok tiger, i just read a similar problem solved by you.



Quote from Whitetiger:
"**UNISTALL ANY DRIVERS YOU HAVE INSTALLED FOR THE A920

YOU WANT A CLEAN INSTALL

Go to Control Panel -- find your printer and uninstall
or

Uninstall the Existing Dell All-In-One Printer Drivers

  1. Click Start, point to Programs, point to Dell, then click Dell Printer Software Uninstall.
  2. Select the components to uninstall, and then click Next.
  3. Click Uninstall Now to proceed with the uninstallation of the printer drivers.
  4. Click OK after the uninstallation has been completed.

---------------------------------------------------------------------------------------------

BEFORE YOU GO TO ANY DIRECTIONS BELOW---
IF YOU ARE RUNNING VISTA GO TO www.dell.com
At the top right side Search box type in the Journal Number

Journal ID: 08088J5HPH Article ID: 317175 Date Published: 2/19/2008 Last Revised: 3/17/2008

This will take you to a Page Printer Driver Communication Errors in Microsfot Windows Vistadriver for vista - mag-glass_10x10.gif

Follow the instructions on the this page.

Printer Drivers for Vista are different than XP
For Vista you need Driver R153716.exe
and then you have a Patch R166244.zip
First you install the driver
then the patch
---------------------------------------------------------------------------------------------

Specs for your computer
http://support.dell.com/support/edocs/systems/ins1501/multlang/dao_emea1/TM686am2MR.pdf

---------------------------------------------------------------------------------------------
This is a wired printer, not a wireless printer, so it must be connected to the laptop.

3100_3_2.jpg
  • There are up to three ways to set up your printer. You will need one of these three cables: USB, RJ-45, or parallel.

Next step


The cable you use connects to the computer

Next step

  • Turn your PC on, if it isn’t already.
  • Connect the cable you are using to the back of your computer or server here.

  • Next step

    3100_3_5.jpg
    • If the "Found New Hardware" wizard pops up on your screen, close it.

    Next step
    3100_3_6.jpg
    • Make sure paper is in the paper feed tray and the paper extender at the top is fully extended.

    Next step
    3100_3_7.jpg
    • Insert the software CD that came with your printer.

    driver for vista - 3100_3_8.jpgt step
    3100_3_8.jpg
    • The software should auto-run on your computer. If not, choose My Computer and navigate to the optical drive to start the software yourself.
    • Follow the instructions in the software and click OK and Next when prompted.
    • driver for vista - 3100_3_9.jpg/span> Next step

      3100_3_9.jpg
      • Print a test page to see how your printer is doing.
      -------------------------------------------------------------------------

      Now please read this:

      After everything above is done, MAKE SURE THE PRINTER IS ON!!!

      If you are running XP or Vista

      Click Start
      Right click Computer
      Click Properties
      Click Device Manager
      In the Device Manager make sure you do not see any yellow ! points

      Now in the Device Manager
      click on Imaging Devices---do you see your printer; IT SHOULD SHOW THE PRINTER NAME

      Now click the Portable Devices
      Do you see the printer ---- IT SHOULD SHOW THE PRINTER NAME

      THIS MEANS THE DRIVERS LOADED ---NOW CLOSE THE DEVICE MANAGER

      For all intense and purposes, if you loaded the right drivers, the printer should run fine.

      One other thing you can do is run Windows updates to see if it sends you any updates for your printer----
      In XP click custom
      In Vista it will automatically show you all the updates


      Any more questions, contact me.
      Please rate this advice. Thanks so much!"

    Posted on Oct 20, 2008

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    • Contributor
    • 21 Answers

    2 Suggested Answers

    mrlobsterbob
    • 22 Answers

    SOURCE: Dell A920 with Windows Vista

    see if you can get a driver from dell web page that works with vista

    Posted on Feb 22, 2008

    SOURCE: Dell A920 with Windows Vista

    I downloaded R153047.EXE from Dell's website and installed it. After doing that I can now print from Windows Vista Ultimate (it solved the "cannot communicate" problem). However the buttons on the printer STILL do not work to bring up the All-in-Once Center software. I can scan using "Windows Scan and Fax" and it works fine. The only problem seems to be the All-in-One Center software that doesn't work therefore causing the printer buttons to do nothing.

    It isn't great but that's how I got it to work. Hope this helps.

    Sorry I didn't post a link directly to the file, but I already closed the browser window where it was. :)

    Posted on May 18, 2008

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    Related Questions:

    2 Answers

    Is there a windows 7 driver for the A920


    First run Delete Print Jobs to remove any stuck print job in the queue.

    Disconnect the printer.

    Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

    Restart your computer. Make sure the printer is removed.
    Manual Printer Driver Removal

    Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista
    Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

    Links to the patch/drivers can be found at...

    Dell A920 All-In-One Inkjet Printer owners thread (W7)
    Remember virus programs and firewalls will block communications.


    Rick


    Oct 19, 2011 | Dell A920 InkJet Printer

    2 Answers

    I have a dell printer A920 and an acer computer with windows 7. Having trouble getting the printer to work


    First run Delete Print Jobs to remove any stuck print jobs in the queue.

    Disconnect the printer.

    Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

    Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

    Download and install the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on)

    Links to the patch/drivers can be found at...

    Dell A920 All-In-One Inkjet Printer owners thread (W7)

    Virus programs and firewalls will block communications.


    Rick

    Apr 18, 2011 | Dell A920 InkJet Printer

    1 Answer

    My dell a920 printer won't print with windows 7


    Hi There

    Not no if you may have the wrong driver, this one is for Vista and most Vista drivers will work on Windows 7 gave it a go.

    I have put a driver for you on my website for you it for windows Vista to download just click on the driver link and it will download for you, best to save it to your desktop so you can find it.

    Link = http://www.4all2sell.com/driver/Dell-A920-Vista.exe

    After you have downloaded it just double click on the icon Dell-A920-Vista.exe and follow the instructions to run the.
    Please call back to say if it works for you Thanks

    All The Best: Pineworks

    Feb 11, 2010 | Dell A920 InkJet Printer

    1 Answer

    Dell A920 with Windows Vista


    Hi!

    That A920 is working with vista, here is the drivers for thet:
    http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A920&hidos=WW1&hidlang=en&TabIndex=
    Dont forget to download and install the application to, you need all the files on that site


    For that 968 printer, uninstall it, download the files from the link below and reinstall it, that will make your printer work again
    http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A968&hidos=WNT5&hidlang=en&TabIndex=

    Let me know how it goes

    Good luck
    Nic


    Mar 30, 2009 | Printers & Copiers

    1 Answer

    Dell A920 with Windows Vista


    Hi,

    For a Dell A920 (Personal All-in-One), pls download OS appropriate driver(s) from here. Pls select Vista, thereafter, install.

    Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

    Good luck and kind regards. Thank you for using FixYa.

    Aug 21, 2008 | Dell A920 InkJet Printer

    1 Answer

    Dell A920 with Windows Vista


    see if you can get a driver from dell web page that works with vista

    Feb 22, 2008 | Dell A940 All-In-One InkJet Printer

    1 Answer

    Driver for vista windows


    Hi Ashford,

    I search the driver or your printer, i copy and paste it here.

    Just click on the link below to download the driver:

    PRINTER DRIVER VISTA only

    Enjoy

    Hope's it works!

    tnx
    -micro

    Feb 10, 2008 | Dell A920 InkJet Printer

    12 Answers

    Dell A920 with Windows Vista


    Believe it or not... the driver is buried on the Dell site for Vista 64-bit. I search and searched ... and there it was.

    http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R153048&formatcnt=1&libid=0&fileid=203948

    In any case, I downloaded it, installed it, and it works fine. All the buttons (scan/copy) on the top work as well as printing. Now if I could just get my old XP machines to print to it on the network. But.. I think that is another thread.

    Oct 27, 2007 | Dell A920 InkJet Printer

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