Question about Kenmore 62702 Microwave Oven

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Kenmore micriwave won't heat!

I have a kenmore over the stove microwave M/N363.67202 purchased in 2003, just started not heating food. the turntable moves and panel seem to be working. What suggestions do you have of part is broken, as I am a technician and not afraid to get in there and fix.

Thanks

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  • Anonymous Nov 16, 2008

    I have the same problem . Thanks for writing your problem . It may solve my microwave issues.

  • eaarnold Dec 10, 2008

    kenmore model #721.63252301

  • Anonymous Dec 25, 2008

    I have the same problem. model number is 363.62702200

  • jammons Feb 25, 2009

    Obviously there's a pattern here!



    My Model 323.62702200 Kenmore microwave has just this morning stopped heating as well.



    Thanks for the tips on how to troubleshoot the problem!


  • Anonymous Mar 28, 2009

    Kenmore 721.623252301 model has just stoped heating things up.

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Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first:

http://www.gallawa.com/microtech/diode.html (if it is NOT shorted, it's probably fine)
http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/xformer.html

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

Your biggest suspects will be a bad connection or relay on the control panel, a bad connection on the magnetron terminals, a bad magnetron, a shorted high voltage rectifier diode or a bad high voltage transformer.

You can find exploded views and part numbers by entering your model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

You may be able to find better part prices than Sears here.

Your magnetron may have a 5-9 year warranty, so check your manual for that. Sears may send you a magnetron if it's bad and warranty.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 23, 2008

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The two heat rod is heating but the waves is not working if i keep a glass of water its not heating in a microwave possition

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