Question about Compaq Presario Notebook
Last night, I clicked on start and then shut down and the computer will not shut down. The screen says "Logging off" and has a the icon circle meaning that it is trying to do something.
I have tried ctrl, alt delete and it does nothing. Even when the battery ran down and it did shut off, when I plugged it in, the computer came on and said "resuming windows" and then the screen went to "Logging off" (described above)
A little more drastic (if you are willing to risk it- you may as well since nothing is working on your computer anyway-) action would be to remove the cmos battery for a few hours. Reinserting, go into bios setup (escape, f10 or delete- keys depending on your computer) setting up cd rom as the boot drive, restarting with the windows operating system(XP?) cd, letting the computer boot from cd till it asks to setup windows in C: then quitting. and restarting the computer to either go into safe mode, last known good configuration or load windows normally etc. Some times this put in the necessary drivers to make the old windows start up normally. If it does not you may need to do a complete reinstall- which means you will lose all data! Next time please partition the drive and keep important data backed up in one of the partitions. Like Outlookexpress messges, address books, finternet explorer favorites etc.
Hope this is useful?
Posted on Nov 15, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 04, 2014 | Fujitsu LifeBook Computers & Internet
Jan 27, 2013 | Cars & Trucks
Dec 28, 2012 | Dell Inspiron 530s Desktop Computer
Feb 28, 2011 | Toshiba Satellite Pro L300 Notebook
Aug 23, 2010 | HP Compaq 6515b Notebook
May 12, 2009 | Acer Aspire 5630 Notebook
Mar 11, 2009 | HP Compaq Presario SR1830NX PC Desktop
Jul 17, 2008 | Computers & Internet
May 19, 2008 | HP Compaq Presario V2000 Notebook
90 people viewed this question
Usually answered in minutes!