Hi, I have a maxtor personal storage device 3200 and until recently it was working fine, I have it c 16 months, When I plug in, i get power and then a weird noise, like ticking. I have contacted a data recovery place and they are charging €1400 to get the data. Is that the only solution. Someone suggested I can plug in software that enables you do see the data and without opening the disk. What is the best solution and thats cost effective.
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The clicking sound from a hard drive is known as "The click of death". This drive is faulty and if you need data off this hard drive then there are companies that can recover data off a faulty hard drive BUT it will cost you an arm and a leg for their services.
1 - The driver for the device is not loaded or has become corrupted (I trust that one of the other troubleshooting steps you took included reinstalling the drivers...) or more likely,
2 - The device has malfunctioned. More likely than not, the hard drive itself is OK, only the electronics in the case has failed.
If the device is still under warranty, give Maxtor Customer Service a call and get it replaced. Of course all of the data you have will be gone unless you can convince them to send you ONLY the replacement case and electronics, not the hard drive. In which case you will have to open the old case, remove the hard drive and put it into the new case.
sounds like the hard drive inside the unit has crapped out. you may need to replace the HD (there maybe compatability issues in doing that). or see if its under warranty. or buy a new one and have someone extract the info from the old drive
I had this problem also. It was either dropped or something fell on it. You have to get it repaired or a new one. If you have VERY important information that cannot be replaced, consider a data recovery service from your local stores.