I recently had my ink cartridges fill and when i put them back in the printer it still thinks they are empty and has the error sign next to the ink level on the printer and wont print. It will not give me an ink level estimate and i really want to take a sledgehammer to the printer now I have tried re installing the printer and cleanin the catridge pick ups but nothing has worked please help
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Have you been refilling the cartridge?.If you use the same cartridge too many times it will keep reading it as empty.Also check that both the color and black cartridges are full.Try get another cartridge and use that.I think on the HP it remebers 3 cartridges so in order for a cartridge that is memorised as empty to be usable again you will need to rotate use with 2 other cartridges.
the most important is to remove all the air from the cartridge that has left inside durring refilling that is why professionals are using special machines that refill in 0 air πρεσυρε using vaccum pump
you can check here a video on how to refill with out any special equipment
If your refill kit contans a hypodermic needle you drill a small hole in the top of the cartridge and slowly inject the ink into the cartridges.I find it easier to remove them and do it over the sink as it can be quite messy. You place a piece of tape over the hole after refilling. If you wait too long and remove to much ink from the cartridge,it will not reset and it wil still show it as empty. Their is no way that I know of to reset one that becomes too emply w/o the specilized electronic equiptment.
I have this printer with the same problem , worked fine for 1 year, printed over 1600 pages total ( according to the built in HP program that records how many pages I printed and how many times I used the printer) then it stopped printing. The ink cartridges are new, the software is fine, and it says ink levels are good. It physically goes through the motions of printing, loads the paper, makes all the normal sounds it used to and pushes out the paper when it's done - but the page is blank. I did some surfing and read some info that some HP printers are pre-programmed to stop certain functions so you buy a new printer. I know that might sound crazy. How long have you had the printer and how many pages do you think you printed?