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Installation of HP 3055 fails. Error Situation Code: 24016973.

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HP LaserJet 3055 All-In-One Printer "49 error turn off"


The 49 code is related to one of three things on this unit.

1. You accidentally used a refurbished toner instead of one directly from the manufacturer which tends to cost a bit more. The certified one from the dealer is known to clear this error code instantly.

2. Your internal memory cash will need to be reset

3.You have internal hardware failure which can not be repaired by the user and must be sent to the manufacturer.

Mar 22, 2013 | HP LaserJet 3055 All-In-One Printer

1 Answer

Installation failure Error Situation Code 11612095


formet the hdd and install the win xp and after install the HP J4680 driver in pc and ....check

Jul 15, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Install Failed - GetDatFilename() Returned False HP Laserjet 3055


Hello,
You can find & download the need drivers /program here;

http://h10061.www1.hp.com/ccsearch/search?pname=LaserJet+3055&opname=HP+Photosmart+C4180+All-in-One+Printer&qry=driver&submit.x=10&submit.y=9&method=prodFinder&enc=UTF-8&ctry=us&lang=en&dlc=en&sni=1141647&search=0

Good Luck!
Rich Lilja

Dec 03, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Error code is 2753


Hello,
Error #2753 is not a real code number for the HP 3055!

Please Visit here to check any other error codes regarding this machine here;

http://h10061.www1.hp.com/ccsearch/search?pname=HP+LaserJet+3055+All-in-One+Printer&qry=error+code+2753&submit.x=0&submit.y=0&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&pid=1140780&productBigSeriesOid=12012&spid=1140612&opname=HP+LaserJet+3055+All-in-One+Printer&pname_desc=HP+LaserJet+3055+All-in-One+Print%2FScan%2FCopy&ptype=commercial&stype=pn&contextual_lname=&spname=HP+LaserJet+3055+All-in-One+Printer&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&search=0

Good Luck!
Rich Lilja

Nov 13, 2008 | HP LaserJet 3055 All-In-One Printer

3 Answers

Fatal Error


remove the old software first

go to www.hp.com for fresh drivers(get the larger one)

install

try it again

http://tinyurl.com/6qcpgy

Aug 07, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Fatal error installing HP 3055 all in one


Try download he right software for your OS from HP.com, typically software issue. Be sure to choose the right language for your full software solution, get fatal error when trying to install software with wrong language support.

Aug 02, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

Error 2753 HP3055


My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Jun 26, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

Install Failed - GetDatFilename() Returned False HP Laserjet 3055


Error 1603 Apparently Win XP, Me and 2000 have a security function that doesn't let you overwrite existing twain and/or twunk files.

So you have to install these files manually:
Search on the installation CD or in the unzipped downloaded full solution the folder setup\scan, there you'll find the file data1.cab.

Doubleclick it and extract the following files to a temporary folder:
F1922_TWUNK_16.EXE.096CD9AA_35CA_455C_ADCB_36EF6B7F7892
F1923_TWUNK_32.EXE.096CD9AA_35CA_455C_ADCB_36EF6B7F7892
F1928_TWAIN.DLL.096CD9AA_35CA_455C_ADCB_36EF6B7F7892. F1939_TWAIN_32.DLL.096CD9AA_35CA_455C_ADCB_36EF6B7F7892.
Rename these files to twunk_16.exe, twunk_32.exe, twain.dll and twain_32.dll respectively
Copy (and overwrite if necessary) them to the Windows directory (c:\winnt in my case)

Now you can re-install the complete HP software again, in my case it worked and I'm now able to fully use my CM1015 multi-function printer!

Dec 13, 2007 | HP LaserJet 3055 All-In-One Printer

14 Answers

Fatal error installing HP 3055 all in one


OK, here is my debugged/tested solution.

I know your error refers to a different installer MSI file (CIOUM32.msi) but the installation component in your log file (ipm12.A4B24390_80AD_4BAF_B8FD_C670FE0DB586) is identical to the one that was giving me trouble as well (i.e. points to the same service/file). So it is definitely worth a shot to try this solution out as it will only take a few minutes.

My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Dec 08, 2007 | HP LaserJet 3055 All-In-One Printer

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