Question about HP Photosmart C6280 Printer

1 Answer

Scanning I have never been able to scan anything. As soon as I hit the "scan" I get an error message: "HP CUE- Scanning Flow Component has encountered a problem and needs to close." What can I do?

Posted by on

  • 1 more comment 
  • susanfolsom Nov 19, 2008

    The error message shows up only on my computer screen in XP. No error message shows up on my printer's lcd. When I hit the scan button on the printer, there is a message stating "scanning" on the printers screen, then after a few seconds, that message goes away on the printer's screen and the "HP CUE- Scanning Flow Component has encountered a problem and needs to close." message comes up on my XP computer screen.
    Thank you

  • susanfolsom Jan 02, 2009

    It fixed it for awhile, then I have the same problem again. I have uninstalled and reinstalled from HP's website several times. I don't have either Kodak or Photoshop installed. Now as I've spent more time trying to troubleshoot, I see that I cannot scan to my computer because the printer does not see the computer (both are left connected and on).

    I hadn't used the scanning part of the computer until recently and the years warrenty is almost up.


  • JDTec
    JDTec May 11, 2010

    This error shown on your printer's lcd on in XP or Vista?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 4,338 Answers

"HP cue scanning flow component problem"

Run or double click on the "HPQDSCTC" file in:

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin OR c:\Program Files\HP\Digital Imaging\Bin

This should resolve the issue and if the issue persists then completely uninstall and reinstall the software from HP's website.

Try this. If it does not work, it may be a photo program like Kodak or Adobe Pjotoshop that may be conflicting with the HP software.
Let me if it works or if not, do you have any of these programs installed.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 19, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


When you have the Error on the Screen - Dont close it

Click START - Click RUN - Type SERVICES.MSC - Click ok

You will find
HP Cue Device Discovery in the list - doubt click and click Disable
HPQSCX08 - Double click and Click Disable

The Error should Disappear. Close Solution Center and Re-open and try Scanning.

Jun 23, 2010 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

HP Officejet Pro 8500-- HP CUE-Scanning Flow Component has encountered a problem; what does this mean & how do I fix it?? It will NOT scan. It will print, but NOT scan.

you may had a scan job and you canceled and still on the mem. try to reset the scanner/printer and go and check your printer files and delete all pending jobs and reboot your computer and printer. let me know if that work and please remember to rate my service so I am able to continue provide quality service and improve on it with your help. God bless

Sep 24, 2009 | HP Officejet 4355 All-In-One InkJet...

2 Answers

HP CUE-Scanning flow component has stopped working. a problem caused the program to stop working correctly.

good solution/workaround here

May 21, 2009 | HP Office Equipment & Supplies

1 Answer

HP PhotoSmart C4440, All in one will not scan image to computer. I receive an error message stating: HP CUE - Scanning Flow Component has encountered a problem and needs to close. Details from error...

I did not find a "solution" to the HP CUE - Scanning Flow Component problem. However, I did find a work around the problem. I use my graphics editing program to Import/ Acquire/ From Twain and this will allow me to scan from the printer to my graphics program. I can save the image from there.
Better than not being able to scan to my pc at all ...

Sep 26, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
HP Photosmart C6280 Printer Logo

235 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides