Question about Brother MFC-8460N All-In-One Printer

3 Answers

No Paper Message- when the tray if full

I have the Brother MFC- 8460N All in one printer and this morning and error message came up that said no paper. I tried taking the paper out and putting it back in, and turning the machine on and off and the message won't clear. I checked the settings on my compter and they are all fine. I am unable to print anything.

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  • 2 more comments 
  • rlipede Dec 22, 2008

    keeps saying ni paper but its full of paper!!!

  • dhaney820 Feb 01, 2009

    I have the sma eproblem. Last week, I tyried everything I could think of. I turned it off overnight, and the next morning it was happy. Today I have the same problem. I will try cleaning. Could it be an overheating problem (left on at night?)

  • Arthur Bautista
    Arthur Bautista Aug 27, 2013

    Whever you print always click properties and make sure you choose your usual paper e.g. A4. I always changes to "user defined" because maybe some other programs you have changes it. I know my MSword always changes my paper settings.

  • Arthur Bautista
    Arthur Bautista Aug 27, 2013

    It always changes...

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3 Answers

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When removing the tray - turn off printer -
insert try with paper - turn on printer -
you should notice the blue paper meter moving. fixed

Posted on Oct 18, 2010

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It doesn't exactly solve your problem but if you can use the drop down manual feed tray and it should at least allow you to print. As far as the 'no paper' error, try pulling out your paper tray and blowing out the area with compressed air. Also blow out the paper tray to remove any paper dust. Also, check to make sure the paper stop is set to the correct paper size. I have found that the 'teeth' holding the paper stop in place sometimes wear out causing the paper stop to shift position.

Posted on Jan 12, 2009

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No Paper Message- when the tray if full

Posted on Oct 31, 2009

3 Suggested Answers

cracker12
  • 31 Answers

SOURCE: We have a Brother MFC 8460N and it says

Yes check that the shutter is ok and also ensure that the LED sensor is free of dirty(Use blower)

Posted on Jul 27, 2009

komguy
  • 2306 Answers

SOURCE: Paper is in the feed tray, but it continues to say

Could be a tab or spring broken off of the feed tray, dirty feed roller can cause that error when paper doesn't feed. Paper guide too tight so that paper can't lift to the feed roller also a possibility. Sensor above paper stack out of position.. many possibilities.

Posted on Nov 06, 2009

reyjoshua07
  • 1157 Answers

SOURCE: Brother MFC 8460n paper pickup

Hi tkennedy0720,

Please follow these steps to assure you have made sure there is no jam.

1. Press the cover release lever to open the front cover.
reyjoshua07.gif

2. Take out the drum unit and toner cartridge assembly.
reyjoshua07_0.gif

3. Open the back cover.
reyjoshua07_1.gif

4. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
reyjoshua07_2.gif

5. Using both hands, gently pull the jammed paper out of the fuser unit.
reyjoshua07_3.gif

6. Close the back cover.

7. Put the drum unit and toner cartridge assembly back in the machine.
reyjoshua07_4.gif

8. Close the front cover.

9. Press the cover release lever to open the front cover.
reyjoshua07_5.gif

10. Take out the drum unit and toner cartridge assembly.
reyjoshua07_6.gif

11. Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
reyjoshua07_7.gif

12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
reyjoshua07_8.gif

13. Put the drum unit and toner cartridge assembly back in the machine.
reyjoshua07_9.gif

14. Close the front cover. Pull the paper tray completely out of the machine. Use both hands to slowly pull out the jammed paper.
reyjoshua07_10.gif

15. Press the cover release lever to open the front cover.
reyjoshua07_11.gif

16. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
reyjoshua07_12.gif

17. Put the drum unit and toner cartridge assembly back in the machine.
reyjoshua07_13.gif

18. Close the front cover.

20. Put the paper tray firmly back in the machine.

21. Take out any paper from the ADF (automatic document feeder) that is not jammed. Open the ADF cover. Carefully pull out the jammed document to the left. Check for and remove any small pieces of paper stuck in the machine. A small piece of paper stuck in ADF will cause a document jam.
reyjoshua07_14.gif

22. Close the ADF cover. Press Stop/Exit. If the Document is jammed under the document cover. Take out any paper from the ADF that is not jammed. Lift the document cover. Pull out any jammed documents to the right. Again, carefully check for and remove any small pieces of paper.
reyjoshua07_15.gif

23. Close the document cover. Press Stop/Exit. If the Document is jammed at the output tray. Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right.
reyjoshua07_16.gif

24. Press Stop/Exit. If the Document is jammed in the duplex slot (only for machines which support Duplex printing). Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right.
reyjoshua07_17.gif

25. Press Stop/Exit. Make a Copy to test. Before placing your document(s) in the ADF verify the error message "Document Jam" in no longer displayed on the LCD. If the error message continues to appear on the LCD, please contact Brother Customer Service from "Contact Us". Verify the ADF document support (located on the top of the ADF) is pulled out. Verify the document(s) are between 5.8 to 8.5 in. wide and 5.8 to 14in. long. Make sure the documents are inserted face up in the ADF, top edge first. The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb (80 g/m²) paper and always fan the pages before putting them in the ADF.

Note:
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry. Adjust the paper guides to fit the width of your documents. This ensures the document(s) will feed straight, preventing jams. Make a copy listed below:
For MFC users :
Press Start.
For DCP users :
Press Copy located below the LCD and then press Start.

Hope it helps.

Thank you for using FixYa.

Posted on Jul 06, 2011

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2 Answers

BROTHER MFC-8460N / After inserting paper tray the machine will not pick up paper. There is a clacking sound & an error message: no paper


Hi,

Try this out.

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Regards,
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Problem for Brother MFC-8460N error message no paper in tray tried cleaning. re loading, on-off. etc.


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Document jam brother mfc 8460n


you cannot clear this unless there is still a presence of paper inside the machine.

or you can open and close your machine once you are cleared of any paper jammed, be sure not to leave and removed all residual paper in the paper path, the tiny sensor would recognize any sort of this and thus make your machine unoperable.

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Brother MFC 8460N All in one


I found the problem was with MS Word. The tray has to be set to Tray 1 and not MP.

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