Hi john, thanks for your reply, however my unit if fully charged at the mains and then put on the bike will work until the battery goes flat, i think myself it is supposed to charge and not just maintain charge, worked fine for a while, mike
My friend had the same issue as you mention. Puts his Zumo 550 on his bike only to have it discharge in a few hours. He later found out the pins on his motorcycle cradle had corroded and therefore was not keeping the Zumo charged. His solution was to purchase a new motorcycle cradle at about $100.00 CDN.
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If the unit uses the same port for charging either 12v or 110v and it works with the 110v then I'd say look at the 12v charger unit itself. If you're using the same unit (12v) in the car and the bike, more than likely the fuse is blown in the 12v charger or is just went bad.
master reset: with the Zumo off, press andhold the lowest right corner of the touch screen while powering it on, keep the touch touch screen pressed until it says something like are you sure. then press yes and follow the onscreen instruction
Experience the same problem with my Zumo 550. Told by service advisor @ Radio World that this is a common problem. Unit needs to be charged on the DC charger occasionally. The motorcycle mount and car mounts, I was told, does not charge the battery on these units, but maintains a charged battery.
Did you drain the battery completly? Have you tried another battery yet? I've come across this issue once, seems the owner drained the battery completly. Leaving it hooked to the mains with the mains charger for almost a day did solve the issue. I'd try a new battery first.
Even though it may show fully charged, and even test as fully charged, it may no longer have the capacity to deliver it for any sustained period.
If you think of a comparison between a 12V car battery, and a 12V alarm battery. Both show full charge, and the same output voltage, the difference is the available plate area. This is reduced due to degredation, and will no longer provide the same output.
Hope this helps.
If you want to make the battery last longer, charge for the recommended time (as was the first charge), then run the battery right down before charging.
If this solves the issue, Please rate as Fixya! thanks.
Have you also held the power on button for a couple of minutes, with the battery installed, and without the battery installed. There is an issue with the garmin dying, some cases a new battery helps, other cases, just leave the battery to charge for several hours, worst case is that you have to ship it to Garmin. I had a couple of Dead Zumo, however, removing the battery for several minutes, putting it back and clipping the zumo in the car holder did the trick for me. I also have a spare battery and allen wrench, just in case...
There is an ISSUE with the DEAD ZUMO, however some of the are solved, and some need to be shipped back.
There are a couple of options.
1) remove the battery, keep power button pressed for a few minutes. install battery, try.
2) fully recharge the battery with the wall charger, try
3) With a fully charged battery, press and hold the + button and press the power button(hard reset).
4) hold thumb firmly on top left of touch screen and hold power button till it switches on(hard reset).
5) Try a different battery (fully charged)
6) Ship it to Garmin