Question about Hoover F7431-900 SteamVac Vacuum

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Hoover F7431-900 my carpet shampooer/steam vac was working fine until the brushes at the bottom of it just miraculously stopped working. they wont spin at all. Is this a motor problem? perhaps a water flow problem? please write back if you can be of any help. thanks

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  • janan68 Nov 22, 2007

    Dang - this was a GREAT fix! My spin scrubber would spin when not on the carpet just fine, but when I put it back down on the carpet - it would stop or barely turn. I was looking and looking but just couldn't see the problem. I have been reseaching a buying a new cleaner for 2 days now & just had a random thought...maybe there's a fix - a new spin scruber or something...hate to spend another $200 on a new one. BINGO - just a clogged filter!!! I am not a "handy fix-it girl" - but this was really COOL. Thanks a ton!

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If the screen is not dirty, and the flapper valve to the turbine inlet is open, then the problem is mostly a stuck turbine impeller. The turbine impeller on my F7431-900 has seized TWICE!! The shaft for the turbine is not made of stainless steel, therefore is subject to corrosion. If you have a handy husband or boyfriend, give it to them, because some disassembly is required to access the turbine unit. After the turbine is removed and opened up, get some P'Blaster and squirt is on the shaft. P'Blaster is a rust removing solvent and is great for freeing up rusty nuts and bolts. Allow the P'Blaster 20-30 minutes to penetrate the corroded shaft. Then, grab the impeller and wiggle it back and forth, until free rotation is achieve. The last time my brushes stopped rotating, and I disassembled the turbine, it was really siezed up. I thought I was going to need to buy a new impeller assembly. But, that P'Blaster is really great stuff for breaking up corroded parts (it's like WD-40 on steroids!). I did need to give the turbine's impeller a good twist to free it up. If you can't get the turbine impeller to rotate, then buy a new one (about $27.00). Then, you can just install it and save a bundle on labor. I think I want to become a Hoover vacuum repairman. Their business must be booming because Hoover is putting out a poorly designed turbine unit. Boo, Hiss...... shame on Hoover for selling us **** like this.

PS You can get P'Blaster at any auto store, like Pep Boys, Autozone, etc.

Posted on Aug 28, 2008

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I had the same problem. Turned out to be so simple. Look down at the machine. On the right is the green spiral to indicate the wheels are turning. Right above that is a cover that can be popped off to allow access to a small filter. If the filter is blocked, air intake is blocked, and the brushes will not turn. Mine was clogged. Took the 2 seconds to remove the material and the machine was fixed!

Posted on Aug 04, 2007

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There is a plastic cover on the bottom of the unit you have to remove. Two screws on the bottom and one in the top part of cover...squeeze in the ends at the back of the cover..remove it....Now llok at the spped control lever(off,lo,high) Did that plastic lever(with a slot in it) come out of the plastic button that suppose to go into the slot.If it jumped out,put it back in ( it is spring loaded.) This regulates the Off,Hi,and Lo positions. Sometimes when this lever lifts out of the connecting button, the spring loaded control arm will sometimes go the the "OFF" position,(Although on the machine it can say in "HI" position when it's really not,and therefore will not turn the brushes. KAPISH ?

Posted on Jun 02, 2007

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Open unit's bottem cover and look for the following: - Motor works - Belt which transfer motor's movment to the brushes, in place and not broken (most frequent phenomenon). - No mess on brushes axis which prevent their free movement. Good luck !

Posted on Jun 29, 2006

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761326
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Drive went out on my
Posted by buster_lls on Jul 09, 2008
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Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me like you have multiple problems with your power drive; a burning smell and the brushes don’t turn, and the dop is on March, 2008 – the Hoover Steam Vac Shampooer has a one year factory warranty and it could be a broken part for the brushes won’t turn or a belt would cause the burning smell. If it is not the belt or broken part it probably is the motor of which you should take it to a authorized Hoover vacuum cleaner dealer in your area or to contact the Hoover factory cust serv listed below or the Hoover website for information. If it is the motor the factory authorized dealer will replace the part for the motor and the broken part for the brushes, if it is the belt that would be an out of pocket expense. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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