Question about Epson Stylus CX6400 All-In-One InkJet Printer

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How to determine what part needs to be replaced

My printer prints with a wide black band on the right hand side of my paper and started shading the bottom third with gray bands. It's not only my printer but when I just scan or copy the same line in on the print or saved to the picture I scanned to the computer. I was told by tech support that a part needs to be replaced. Is there a way I can tell what part is bad so that I can figure a price for repair. If the part is too much I'm going to replace the product because it is out of warranty. I would just like to figure out what part is bad. I have an epson stylus 2400 print-copy-scan in one. Thank You, Stacey

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Re: How to determine what part needs to be replaced

Hi Stacey, can you post a picture of the problem as your description is a little difficult to judge properly. AN image would to advise if the fault is with the printer or the scanner unit.

Posted on Mar 11, 2007

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