Question about Brother DCP-7020 All-In-One Laser Printer
I put a new TN-350 toner cartridge in the printer and I get message that there is a paper jam and there none that I can see. As a result it won"t print? What is the problem?
Does this happen when you install the old toner? Is the NEW toner an OEM or compatible? I have run into this problem before on some other Brother all in one models. There is a sensor flag located just below the toner and drum unit. Remove the toner/drum unit, check that the sensor flag will move to back and forth freely. My customer removed the toner and drum unit and threw the drum unit away, not realizing that the toner seats into the drum unit. When they placed just the toner into the printer, it read paper jam. Because the drum unit is part of the paper path, the sensor was not in the correct position.
Try re-seating the toner into the drum unit and then re-seat the entire unit into the printer. Let me know if this helps.
Posted on Oct 20, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 21, 2014 | D-Link D LINK DELL B1260DN MONO LASER...
Apr 20, 2011 | Kodak ESP 5 Printer
Oct 01, 2010 | Brother MFC-7220 All-In-One Laser Printer
Jan 18, 2010 | Brother IntelliFax-2820 Laser Fax
Dec 21, 2009 | Brother IntelliFax-2820 Laser Fax
Nov 13, 2009 | Ricoh Aficio 1022 All-In-One Laser Printer
Nov 03, 2007 | Brother MFC-7220 All-In-One Laser Printer
Jan 08, 2017 | Brother DCP-7020 All-In-One Laser Printer
229 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: